By far THE BEST customer service I have ever experienced in any business.
PB
Penny Branch
Jul 8, 2025
5.0
These folks are awesome at what they do! I have had my salt water pool for 11 years. I needed some maintenance work done on my sand filter. They came out and serviced my filter a day later. I trust their recommendations! The Pool Place has kept my pool looking brand from the beginning!
SB
Sheppard Brown
Jul 8, 2025
5.0
I walked in and was very pleased with my experience. Had everything I needed and were nice when I asked. Help was very good. Great business!
TH
tracey horrell
Jul 8, 2025
5.0
I walk in everyday and receive nothing but the best service. I go everyday because they are just so so amazing! Shop here!
RL
Rachel Little
Jul 8, 2025
1.0
We bought a house with an older pool. I called 4/14 and requested someone to come out to diagnose first and then repair our pool lights that weren’t working. I was asked to send them pictures of the existing lights and did so the same day. Never heard from them until I reached out. I was told it’s their busy season (which I completely understand) so I waited patiently for them to reach out and schedule service. Finally on 7/08 I get a call asking if I “still need service”. That’s 85 days since I initially reached out. I like doing business local whenever possible but I also like doing business with people that want my business. I have since had excellent service from Pinch A Penny.
The Pool Place is open Monday through Friday from 8:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 2:00 PM. It is closed on Sundays.
Where is The Pool Place located?
The Pool Place is located at 611 North 7th Street, West Monroe, LA 71291, United States.
What services does The Pool Place offer?
The Pool Place provides pool and spa repair, pool maintenance, in-ground pool and spa installation, and specialized services like opening and closing services, liner replacements, safety covers, water testing and analysis, and equipment repair.
Which pool and spa brands does The Pool Place carry?
They carry brands including Bioguard, Spaguard, Hayward, Pentair, Matronic - Dolphins, Sundance Spas, and Dreammaker Spas.
Can I visit The Pool Place without an appointment?
Yes, walk-ins are welcome at The Pool Place.
What payment options are accepted at The Pool Place?
The Pool Place accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does The Pool Place support local organizations?
Yes, The Pool Place is associated with NFIB and supports local schools in the community.
Which nearby churches are close to The Pool Place?
St Paschal Catholic Church and St. Paschal's are nearby churches close to The Pool Place, which customers might visit before or after their pool service appointments.
Are there nearby businesses that customers can visit along with The Pool Place?
Yes, customers can also visit businesses like a1 computers inc for electronics retail, J Russell Kitchen & Restaurant Supply for kitchen needs, and Crawford Electric Supply for lighting and electrical supplies near The Pool Place.
What nearby automotive services are available near The Pool Place?
Nearby automotive services include Safelite AutoGlass for auto glass repair, Twin City Tires & Automotive for tire and auto repair, and Muffler Shop for automotive parts and services, convenient for customers visiting The Pool Place.