Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Thibodaux, LA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
848 reviews
5 stars
488
4 stars
190
3 stars
70
2 stars
26
1 star
74
- BEBrad EscheteSep 17, 20251.0I bought a lock set As Is. The deadbolt was missing and the knob was broken. They would not refund. I thought as is would mean scratched or dented, yes, sure. But to sell a broken item with prices missing as is? Lowe's standards need to be higher.
- AMAustin MatherneAug 28, 20255.0At first I was treated horribly by an employee. I wasn’t cared for right. Two employees noticed and helped. I then went to the manager Barron, he made sure things went right. He was a huge help and showed great professionalism. It’s because of him I will keep going to Thibodaux Lowes.
- CWClint WaalkAug 26, 20254.0Went get something curbside pickup and they had no number to call on the sign and online it would not let us sign in.
- JCJason Connor-FloresAug 20, 20251.0Selection is getting worse and worse and there is absolutely no help from staff. Waited over 30min for assistance in hardware before I finally gave up and went to Home Depot. Had a load of wood, tools, fasteners etc to get and just needed help finding one item. This was in a nearly empty store as well at 11am. Not like they were super busy with customers.
- TJTenesha JohnsonAug 11, 20251.0I Wish I Could Give ZERO stars, two separate encounters the customer service was terrible. The 50 Gallon Bin was in my buggy along with a mailbox and post at the bottom of the cart. I needed assistance with ensuring I had a compatible post to go with the mailbox, the worker in the mailbox area helped but it seems as if i was taking him away from another task by the tone in his “can i help you” im like sure thats why i paged you over here, he helped and i went about my way to check out, as I approached the SELF checkout the cashier greeted me and asked did i need assistance checking out, i greeted her back and said no. as im scanning my items this lady proceeded to open my tote, i felt disrespected as if i was stealing and I 100% understand theft occurs, but not EVERYONE is stealing, i told her i will open it for her, I don't understand why she didn't ask me to show her inside of my bin instead of just opening my belongings, i almost left $271 of merchandise because of these incidents, please approach customers better.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Thibodaux, LA?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, tools, paint, flooring, outdoor furniture, gardening equipment, and more.
What are the store hours for Lowe's Home Improvement in Thibodaux, LA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's Home Improvement in Thibodaux offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services to customers.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be provided for any status changes.
What are the payment options accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
Are there any nearby places of interest to Lowe's Home Improvement in Thibodaux?
Yes, nearby places include Blue Rhino Propane Exchange, Minute Key locksmith services, Fresenius Kidney Care medical center, La Casa Del Sol Mexican restaurant, and Starbucks coffee shop among others.
How can nearby restaurants like La Casa Del Sol and Subway complement a visit to Lowe's?
Customers can enjoy convenient dining options such as La Casa Del Sol and Subway near Lowe's for meals or quick snacks before or after shopping.
Are there nearby services like locksmiths or medical centers near Lowe's Home Improvement in Thibodaux?
Yes, Minute Key locksmith services and Fresenius Kidney Care North Thibodaux medical center are located close to Lowe's providing added convenience for customers.
What brands of appliances and tools does Lowe's Home Improvement carry?
Lowe's carries trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Bosch, Kobalt, and many more.
Does Lowe's Home Improvement provide installation services?
Yes, Lowe's offers a variety of installation services including appliances, flooring, cabinets, lighting, HVAC, roofing, and more to support your home improvement projects.