Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Slidell, LA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or unhelpful staff, while others praised specific employees for their assistance.
Product Availability
Several reviews noted issues with product availability and stock levels, leading to frustration among customers trying to find specific items.
Delivery Issues
Numerous complaints were made regarding delivery problems, including damaged items and poor communication from delivery staff.
Store Cleanliness
The store was frequently described as clean and well-organized, contributing positively to the shopping experience.
Staff Knowledge
While some customers found staff to be knowledgeable and helpful, others reported a lack of product knowledge among employees.
GG
gunracersr
Oct 30, 2025
1.0
Refuses to honor warranty on products the agree to have in store. Home depot tools have better warranty and they honor it
WB
William “Bear” Bottoms
Oct 25, 2025
4.0
Lowe's is better than home Depot, but that's kind of easy to be
MN
Matt Nelson
Aug 30, 2025
5.0
Great deals and great customer service!!!
TM
Tammy Merry
Aug 14, 2025
1.0
Horrible customer service. No one is ever around to help and when you do find someone they are rude.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Slidell, LA?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage and more.
What are the store hours for Lowe's Home Improvement in Slidell?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary.
Does Lowe's Home Improvement offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your purchases.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What are the payment options accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What types of installation services does Lowe's provide?
Lowe's offers a variety of installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage doors, garbage disposals, generators, gutters, hardwood floors, HVAC, laminate flooring, lighting, playsets, water heaters, shades, sheds, shower doors, shutters, siding, sinks and faucets, smart home devices, tile flooring, toilets, vanities, vinyl flooring, washers and dryers, water filters, windows, roofing, fences, and flooring installation.
Where is Lowe's Home Improvement located in Slidell?
Lowe's Home Improvement is located at 39184 Natchez Drive, Slidell, LA 70461, United States.
Are there any nearby places that could help me find or visit Lowe's Home Improvement?
Nearby places include several Lowe's Home Improvement and hardware stores, Minute Key locksmith services, and Sherwin-Williams paint store. These locations can assist you with related home improvement needs or help guide you to the main Lowe's location on Natchez Drive.
What other stores near Lowe's could I visit for home or garden supplies?
Nearby, you can find Sherman-Williams, a hardware and building supply store, and Walmart Slidell - Natchez Dr which offers nursery and gardening supplies as well as general retail shopping.
Are there any services near Lowe's Home Improvement where I can get keys made or locksmith assistance?
Yes, several local locksmith services such as Minute Key, minuteKEY, and KeyMe Locksmiths are nearby for key making and locksmith needs, convenient for customers visiting Lowe's wanting to complement their home improvement projects.