When I first started using this company 15 years ago, they were really good. The last time I used them was about 7-8 years ago. I called and told them I was having trouble with the sprinklers on the left side of my yard but didn’t know exactly where the problem was coming from. They sent a technician out and didn’t tell me when. I received a bill for around $250. I called back to inquire about it thinking the bill was a mistake because my grass is still brown on the left side and I wasn’t aware anyone had come by. The lady in the phone said she would send someone out again to check. They fixed it that time but sent me another bill for the $250 plus another $300. I told them I was only going to pay one of those bills because they didn’t fix it the first time. I told them they could choose which one I should pay. She told me I needed to pay both then told me I was banned from using them again because I refused to pay both bills. I may be wrong but I don’t believe I should have to pay twice because they either never came out the first time or they didn’t repair it properly the first time. I have since then found someone more reliable for irrigation.
HB
H Brill
Nov 8, 2017
5.0
We bought a 1957 home, that had an on-site well and a Rainbird sprinkler system with 14 dials on the board. We wanted to know if the system was any good, as in all the underground lines. We also wanted to learn how to use the control board or replace with an easier unit. Thirdly we wanted to tie the system into the well instead of city water so it will be virtually free. This is what Waterworks Incorporated was up against when they received the call from me.
Not only that we have a hill behind our house that has been causing water to flood into the home for who knows how many decades. We had Waterworks Incorporated install not one but two French drains along the entire back of our home.
This company and its main Foreman Teddy have been to our home at least 5 times. Each and every time the employees have been extremely hard-working, courteous, clean working, and did their job in a timely manner. I can't say what went wrong for the person who gave one star but I personally would you Waterworks 10 Stars if I could.
SL
Scott Lewis
Jul 11, 2017
1.0
Terrible company, Employees very rude, some employees are not very knowledgeable about irrigation. Employee walked all over new plants.
Stay far away from this company
Frequently Asked Questions About Water Works Irrigation, Inc
What services does Water Works Irrigation, Inc offer?
Water Works Irrigation, Inc specializes in lawn sprinkler system contracting, drainage services, backflow prevention, and providing gutter & downspout supplies.
Where is Water Works Irrigation, Inc located?
Water Works Irrigation, Inc is located at 513 Mount Zion Road, Shreveport, LA 71106, USA.
What are the business hours of Water Works Irrigation, Inc?
The company operates Monday through Friday from 8:00 AM to 4:30 PM and is closed on Saturdays and Sundays.
How can I contact Water Works Irrigation, Inc?
You can contact Water Works Irrigation, Inc by phone at +1 318-686-0129 or visit their website at https://watchinggrassgro.com/.
Does Water Works Irrigation, Inc have a presence on social media?
Yes, they have a Facebook page which you can visit at https://www.facebook.com/172463306098323.
What is the slogan or featured message of Water Works Irrigation, Inc?
Their featured message is: "Contact Us!" and their slogan is "WE LOVE TO WATCH YOUR GRASS GROW!"
Which nearby landscaping businesses could complement services from Water Works Irrigation, Inc?
Nearby landscaping businesses include Lawnmasters and Christmas Decor of Shreveport, which can provide additional gardening and landscaping support alongside irrigation services.
How can nearby automotive businesses benefit Water Works Irrigation, Inc customers?
Customers visiting Water Works Irrigation, Inc can find nearby auto services like Team Loaded for customization and Murray's Auto Group for repairs, making it convenient to handle vehicle needs while attending to lawn care.
Are there any nearby home improvement and roofing service providers near Water Works Irrigation, Inc?
Yes, nearby providers such as La Rain Pros and L.A. Rain Pros offer roofing, gutter services, and home improvement, offering complementary services for property maintenance.
What nearby recreation options are available for customers visiting Water Works Irrigation, Inc?
Next Level Scouting is a nearby sports club and gym where customers can enjoy fitness and recreational activities before or after their visit.