Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Shreveport, LA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,898 reviews
5 stars
1,089
4 stars
447
3 stars
168
2 stars
60
1 star
134
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being unresponsive or unfriendly.
Product Availability
Customers frequently mention issues with product availability and stock discrepancies, leading to frustration.
Store Environment
The store is generally described as clean and well-organized, with a good selection of products, particularly in the garden area.
Employee Knowledge
There are concerns about the knowledge level of some employees, with reports of unhelpful or uninformed staff in various departments.
Pricing
Customers find prices to be on the higher side, but many appreciate the quality and selection of products offered.
- NYNun Ya1 day ago5.0Attentive and helpful
- CGCarly GrimsleyNov 11, 20254.0Jerry in glass was really helpful! Only 4/5 because I'm a former Home Depot employee I have to leave room for some respect 😂
- BWBilly WilliamsOct 25, 20255.0The quality of service I received from Joe in the locks and keys area was a true representation of Super Multi tasking. Not only did he help me to get exactly what I needed but he accomplished that while helping two other customers and never missed a beat.!!! That's a true lowes dedicated employee.
- KJKaren JohnsonOct 15, 20251.0So far this year I have spent $40K at Lowes. In 2024 I spent $61,000. The vast majority of that was with store 1968, SE Shreveport. Apparently that is not enough business to get the store manager to help me with a problem with an in store credit that was issued. I left him a message while I was in the store (he was out). He didn't call. I called later and the phone rang for 27 minutes before I finally had to hang up. I called back, and it rang for 10 minutes before customer service picked up and transferred me where it rang for another 10 minutes. The rep came back on the line and said he was with a customer and she would take a message. I said I preferred to wait on hold while he finished up with the customer. About 5 minutes later another rep came on the line and said he had just left. Imagine that. I have been a loyal customer to that store for 4 years, doing 10s of Thousands of Dollars in Business. But I'm done.
- JDJulia DziedzicOct 6, 20255.0Ordered online. Slipped into the store like 8 minutes before closing. Felt like a total jerk for doing so but the employee who helped me get my item was really sweet and pleasant. I was in and out within a couple minutes.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Shreveport?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, kitchen items, lighting, lumber, paint, patio furniture, plumbing supplies, power tools, storage solutions, and more.
What are the store hours for Lowe's Home Improvement in Shreveport?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with some variations on holidays.
Does Lowe's Shreveport offer in-store pickup and delivery services?
Yes, Lowe's in Shreveport provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's Home Improvement?
You can check your order status online by entering your order number or by logging into your MyLowe's account. Email updates will be sent if your order status changes.
What brands does Lowe's Home Improvement carry?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Bosch, Kohler, and many others across various product categories.
What payment options are accepted at Lowe's Shreveport?
Lowe's accepts major credit cards including American Express, Visa, MasterCard, Discover, Diners Club, as well as cash and checks.
Does Lowe's offer installation services for products purchased?
Yes, Lowe's provides a variety of installation services including appliances, cabinets, flooring, doors, windows, lighting, HVAC, and more to help with your home improvement projects.
What nearby places can I visit after shopping at Lowe's Home Improvement?
After visiting Lowe's, you can enjoy nearby places such as Kings Crossings shopping center and pubs, Buffalo Wild Wings for casual dining, or Serenity Spa & Nails for beauty treatments.
How can nearby transit or services like minuteKEY help me when visiting Lowe's?
minuteKEY, a local key and locksmith service nearby, can assist you quickly if you need key duplication or lock services while shopping at Lowe's, enhancing your convenience.
What are some nearby dining options close to Lowe's Home Improvement in Shreveport?
Nearby dining options include LongHorn Steakhouse for steaks and grill dishes, Moe’s Southwest Grill for Tex-Mex cuisine, and Raising Cane’s for fast chicken meals, perfect for grabbing a bite before or after shopping at Lowe's.