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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Shreveport, LA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,494 reviews
5 stars
849
4 stars
326
3 stars
135
2 stars
51
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being rude or unresponsive.
Installation Issues
Several customers reported problems with installation services, citing improper setups and lack of concern from installers.
Inventory Problems
Customers frequently mentioned discrepancies between online inventory and in-store availability, leading to frustration.
Store Cleanliness
Some reviews noted that the store was dirty and poorly organized, impacting the shopping experience.
Product Availability
While many found what they needed, others expressed disappointment over stock shortages and the inability to find specific items.
- RNRon NormanJan 5, 20264.0Well stocked but never enough blue buggies for lumber
- CMCristobal MieraDec 17, 20254.0They didn't some of the things I was looking for
- KFKurt FillerDec 16, 20252.0Just purchased a washer and dryer from the Lowes on Alkay Dr. In Shreveport, La. We paid to have them delivered and installed at our home. The problem wasn't the washer and dryer but how they were installed. The water lines (new) were of good quality but the problem was because the lines were steel braid wrapped and were not uncoiled the lines were a 6' coiled mess behind the washer. The drain line was not installed down far enough into the drain pipe so the installer ziptied the drain line to the waterline. The dryer was next. The installer connected the drier vent using a good quality 4" flexible duct pipe. The problem was the flex pipe was 6' to 8' long and the installer refused to cut it to proper length, stating he might "cut" himself. He pushed the dryer to the wall leaving about 12 and 15" between the wall and dryer. The flex pipe had two 90° turns and a 180° turn in the pipe along its lenght.(very bad air flow). After the installers left, I found that the power cable to the dryer was installed improperly with no strain relief connector installed, which WILL lead to a short given time. I went to Lowes to speak with the store manager and spoke with an (assistant manager) she refunded 20% off the installation and was going to send out the installers to fix the situation. I declined the installers to return. I will correct the problems myself. The whole reason for having the washer and dryer delivered and installed is due to age and not knowledge. The instalation was improper and DANGEROUS. The installers either lacked knowledge or were lazy. DO NOT use Lowes installers as they (Lowes) didn't seem to be too concerned with this situation.
- MDMikee DeezDec 15, 20251.0These guys really know their policies and are so very clear about them. Pft! That's a joke! If you're going to make a big purchase, make sure with all of their in-store managers on returns.. don't go by what their staff tell you. I know first hand how much concern Big Corporate Lowe's have for their customers. And being a loyal long going customer obviously doesn't matter. If you have bulk lumber packages or bulk composite decking purchases I would prefer you go to your local small business distributor if possible. Have a great day!
- TFTracie FarmerDec 1, 20253.0There was was literally NO one in the store and I asked for assistance several times and after 30 minutes gave up. I would have left sooner but the other stores did not have what I needed. FINALLY another customer helped me get what I needed. Then asked for help to load and again no one showed. Their excuse was everyone was busy. Yep, standing around talking and taking smoke breaks outside the door. When I got to vehicle 3 workers saw me trying to load 2 large items and they stood there and watched. I will NEVER go back to the store on Mansfield Rd in Shreveport again! The usually good Lowes expiwrence stunk worse than a neglected litter box.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products and services does Lowe's Home Improvement in Shreveport offer?
Lowe's offers hardware, building materials, appliances, paints, tools, garden supplies, flooring, and installation services for various home improvement needs.
What are the store hours for Lowe's Home Improvement in Shreveport?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with specific holiday hours.
Does Lowe's in Shreveport provide delivery and in-store pickup options?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
Can you explain Lowe's return and exchange policy?
Most items can be returned within 90 days. Returns from Lowes.com can begin online or in-store with proof of purchase.
How can customers check the status of their order at Lowe's in Shreveport?
Customers can check order status online using the order number or their MyLowe's account; email updates are provided if status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Visa, Mastercard, Discover, Diners Club, cash, and checks.
Are there nearby places to Lowe's in Shreveport that customers might find useful?
Yes, nearby places include minuteKEY for key services, Blue Rhino Propane Exchange for propane needs, and American Door Installers for door and window services.
How can minuteKEY near Lowe's assist customers?
minuteKEY provides key cutting and locksmith services, useful for customers needing replacement keys during home projects.
If customers are doing a grilling project, where nearby can they exchange propane tanks?
Blue Rhino Propane Exchange close to Lowe's offers convenient propane tank exchanges for outdoor grilling needs.
Where can customers find door installation services near Lowe's in Shreveport?
American Door Installers nearby offers garage door and window installation services, complementing Lowe's home improvement products.