Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Pineville, LA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,353 reviews
5 stars
760
4 stars
301
3 stars
137
2 stars
33
1 star
122
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including difficulty finding help and unresponsive staff.
Product Availability
Several reviews highlighted issues with product availability and inaccurate inventory information.
Staff Friendliness
Despite service issues, many customers praised the friendliness and helpfulness of individual staff members.
Store Cleanliness
The store was generally noted as clean and well-organized, although some areas, like the garden section, could use improvement.
Delivery Issues
Customers expressed dissatisfaction with delivery services, including delays and damaged items upon arrival.
- MSMark Sanders4 days ago5.0Very helpful
- LTLarry TammenNov 6, 20252.0No cashiers at registers all self checkout only. Extended service warranty service is horrible. Everyone who handles claims is out of the country and they always have to send a message to back office that can’t be bothered. Then don’t replace your appliance but return money you paid for the appliance with a gift card so you have to buy again from Lowe’s
- BWB. L. WarrenOct 14, 20254.0Items were In stock check out was fast seeing as I checked myself out. Prices are what they are considering our inflated economy
- KMKara MedicaOct 3, 20251.0My pick up order has been “in progress” for two days. Get it together people. LITERALLY
- JBJaci BrownSep 28, 20255.0Friendly staff! Helped me locate the aisles I needed because I forgot my glasses!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Pineville, LA?
You can find quality hardware products and construction needs including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, and gardening equipment.
What are the store hours for Lowe's Home Improvement in Pineville?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM, with some variations on holidays.
Does Lowe's in Pineville offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be provided if your order status changes.
What is the return policy at Lowe's Home Improvement?
Most items can be returned within 90 days. Online purchases can start a return from the Order History page, while in-store returns require proof of purchase at the customer service desk.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Does Lowe's provide installation services for home improvement products?
Yes, Lowe's offers various installation services including appliances, flooring, cabinets, countertops, doors, roofing, and more.
What nearby places can I visit when shopping at Lowe's in Pineville?
Nearby, you can visit Blue Rhino Propane Exchange for propane needs, T-Boogies seafood restaurant for dining, and Dollar General for discount shopping.
Are there dining options near Lowe's Home Improvement in Pineville?
Yes, you can enjoy meals at nearby restaurants like T-Boogies seafood restaurant, Subway sandwich shop, and Burger King fast-food restaurant.
What stores are located near Lowe's that offer additional shopping options?
Nearby stores include Stage department store, Bealls Outlet for clothing and home goods, Verizon mobile phone store, and Big Jim's Fireworks retailer.