A Plus Storage, LLC.

Reviews

• KG

  Kristen Gibson

  Apr 2, 2024
  5.0
  I can’t believe how amazing this place was for us! I had originally reserved a U-Haul out of Marksville but my reservation was moved to Bunkie without my knowledge and since I had reservations for a storage unit here, they actually had a truck to rent us, albeit bigger than the one I had planned to rent. The long and short of it is Cindy waited for us to come in from Marksville since my original reservation had been moved and the facility was closed she was pressed for time but went over everything we needed to know. As luck would have it we couldn’t move anything because the house had been completely vandalized and all our belongings ruined but we let Cindy know as soon as we could. The contract is flexible so we weren’t locked into since we didn’t need it. This all happened on Easter weekend on top of everything else. We just so appreciate all her help and genuine concern about our situation especially after hearing it was all destroyed and we didn’t even need the storage unit or truck. We do plan to move back at some point and will definitely work with her again when needed!!
• JH

  Juanita Hines

  Dec 15, 2021
  5.0
  Very nice people
• CH

  Chris Hunt

  Jul 2, 2021
  5.0
  Great owner great people would highly recommend to anyone
• TB

  tiffany broome

  Jun 21, 2021
  5.0
  So far this place has been great. The customer service beats all. The facility is good quality, no complaints at all. I like that both sites are gated. None of my stuff has gotten wet (it has rained nearly every day this summer) and i don’t have to worry about creepy crawly things in my storage.
• SH

  Shaun Hale

  Aug 10, 2018
  1.0
  If I could give this place a -5 I would. I rented a storage room from them for over 4 years. The last 3 years I haven't been back to check on my belongings but traveled 15 hours this week to pick everything up and bring to our home. Wow was I surprised. When I opened the door it looked like my belongings had been in a flood, so much water damage and caked on dirt/mud all over things. I had to trash over 80% of my belongings and valuables due to damage. While loading up what could possibly be salvaged and trying to dispose of the damaged items the manager harassed us several times and was very rude to us. When I told her about the damaged belongings she told me " it's not my problem and no one told me anyhow". I explained that I hadn't been there in 3 years and that I was telling her at that time as I had just found out. Again she told me that it's not her problem and I needed to get all trash (my damaged belongings) away from there and not leave anything. This lady totally dismissed me and showed no concern at all for the loss of items. The facility dumpster was already full from other customers so I had to haul numerous truck loads of damaged items away. If you at all value your items please stay clear of this storage facility. I was a loyal paying customer for over 4 years, lost my valuables and was dismissed by management like I had no valid concern. I'm not sure if the facility did indeed flood and they are hiding/keeping this information from customers or there is faulty construction of the buildings but find another facility to store your items.... STAY AWAY FROM HERE! Regarding owners reply; Of course you would blame the Louisiana humidity, I don't blame you- seems like a reasonable defense right!!!! But is still does not explain why there was dried mud or dirt dried all over everything that was at ground level. Like I said, it reminded me of something that had just been through a flood. I don't know what happened, just stating what it looked like. Also what is the excuse for the ill mannered facility manager.... I still can't believe her response when I attempted to inform her about all of the ruined items and why we had so much rubbish "oh well, not my problem... And besides, no one told me". Very professional! My only intention here is to ensure anyone thinking of using your facility is aware of what they will encounter!

Frequently Asked Questions About A Plus Storage, LLC.