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Store your belongings at Extra Space Storage on 1120 S Norman C Francis Pkwy in New Orleans, LA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, non climate controlled units available, parking spaces, elevator access, wide drive isles, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
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Location
Extra Space Storage
1120 S Norman C Francis Pkwy, New Orleans, LA
70125, United States
Hours
Reviews
4.7
625 reviews
5 stars
551
4 stars
31
3 stars
14
2 stars5
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Shuron and Gregory, received high praise for their helpfulness, friendliness, and professionalism.
Cleanliness
The facility is consistently described as clean and well-maintained by multiple customers.
Security
Customers feel that the storage facility is secure, with features like 24/7 surveillance and restricted access.
Pricing Issues
Some customers expressed dissatisfaction with unexpected price increases after promotional rates, although management attempted to address concerns.
Convenience
The location is noted for its convenience, especially for college students, making it easy to access their belongings.
- MLMsYada Long4 days ago1.0After checking out early this month this still bothering me the way Ashley called interrogate me. It wasn’t what she said but how she said it her deliverance were very unprofessional. After being a customer for two years, Ashley could have called and said thank you so much for being a loyal for customer two years. We appreciate your business just to give you a courtesy call. Anything you brought with you, you want be able to discord using our dumpster. Ashley called me may I speak to my name and she went straight into you had somebody on property today. Keep in mind I was confused I was half sleep. And I had been back-and-forth moving my stuff to another Facility that day. She asked me again I said yes my son in law n I was there. Well u put stuff in our dumpster I won’t charge u this time but next I will charge u. I’m like okay I moved out today you won’t have that problem anymore. I’ve never had a problem there out of the two years I’ve been there. Devin never was rude with a customer. I’m glad I’m longer at the location. I’m big on customer as I work in hospitality. The unit was cleaned upon departing that wasn’t even mentioned. Also one more thing the prices never stay the same. As when I first sign up. They were going from $136 to $215
- JJJerrydette Joseph6 days ago5.0Chirron went above and beyond her customer service obligation. She was an absolute joy. If I require this service in the future, Extra Space Storage will be my first choice!!
- MCMichael CoxNov 3, 20255.0Shuron has been so helpful every time I come and always so well mannered thank you so much.
- LLlove_manifesting_abundance333Oct 28, 20255.0My experience was amazing Gregory was assisting me in choosing a unit , he was kind and very helpful. He went above and beyond to accommodate me. Thank you Gregory, we need more humans like you 💚💚💚
- TJTopher JonesOct 19, 20251.0*RAT AND MOUSE INFESTED* This place was okay, until I visited the facility to get some stuff out of storage and found mouse and rat droppings throughout my unit and several pieces for furniture and other items damaged by the rodent problems. I do not store food or cookware in my unit, to avoid this issue, but it appears that didn’t matter. Additionally, every time that I visited the facility, there were obvious signs of people living in the units (people wandering the parking lot and hallways with no vehicles in the parking lot, the smell of cooking, people talking and listening to music/watching video inside closed units for long periods of time and never leaving or moving anything). I hated to have to report that, because times are extremely tough for everyone right now and desperate times call for desperate measures, but it negatively affected me. When I reported these issues and told them that I would be moving out, the manager said that was fine and that I would have till this weekend to move out. Then they blocked my access to the facility and the app gave me a message saying that they were going to auction my stuff.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves New Orleans residents near BW Cooper, Broadmoor, Mid-City, Dixon, Holly Grove, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of S Norman C Francis Pkwy and Washington Ave.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Xavier University, Tulane University, and Loyola University New Orleans.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the operating hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located?
Extra Space Storage is located at 1120 S Norman C Francis Pkwy in New Orleans, LA 70125.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online via their reservation website or contact them directly for assistance.
Does Extra Space Storage offer climate-controlled units?
Yes, climate-controlled storage units are available for temperature-sensitive items.
Are drive-up storage units available at Extra Space Storage?
Yes, Extra Space Storage offers drive-up access units for easy loading and unloading.
What types of payment does Extra Space Storage accept?
They accept payments via American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is there a manager onsite at Extra Space Storage for assistance?
Yes, there is an on-site resident manager available to help with your storage needs.
What nearby facilities can help with vehicle cleaning before or after visiting Extra Space Storage?
Rich's Car Wash is nearby and offers car wash and auto detailing services, convenient for customers storing vehicles.
Are there any colleges near Extra Space Storage?
Yes, Extra Space Storage is close to Xavier University, Tulane University, and Loyola University New Orleans, making it convenient for students.
What nearby gas stations are available around Extra Space Storage?
Sure Save USA, Sunoco, and Shell gas stations are located nearby for fuel and convenience.