Store your belongings at Extra Space Storage on 1120 S Norman C Francis Pkwy in New Orleans, LA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, non climate controlled units available, parking spaces, elevator access, wide drive isles, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Staff, particularly Shuron and Gregory, received high praise for their helpfulness, professionalism, and ability to go above and beyond for customers.
Facility Condition
The facility is generally reported as clean, well-maintained, and secure, although there were serious concerns about rodent infestations in some units.
Pricing Issues
Several customers expressed dissatisfaction with frequent price increases and lack of transparency regarding promotional rates.
Convenience
The location is noted for its convenience, especially for college students, with easy access and accommodating hours.
GJ
George Jones
6 days ago
5.0
Great customer service
BM
Beth Mouch
Dec 27, 2025
5.0
Great place! Everything was perfect
EL
Eve Lazaro
Dec 16, 2025
5.0
Kim was super helpful in assisting me with my storage. I would definitely recommend working with her!
RL
Ryan Leaman
Dec 13, 2025
5.0
Staff has been really accommodating, facility is clean and well maintained - conveniently located too!
AD
Amani Dobard
Dec 10, 2025
5.0
I had the best experience thanks to Shuron! She went above and beyond to help me secure a storage unit quickly and without any stress. She explained everything clearly, made sure I got the right size for my needs, and was so patient and kind throughout the whole process. Highly recommend working with her she truly makes things easy!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves New Orleans residents near BW Cooper, Broadmoor, Mid-City, Dixon, Holly Grove, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of S Norman C Francis Pkwy and Washington Ave.
Is Extra Space Storage close to any colleges?
Extra Space Storage is close to Xavier University, Tulane University, and Loyola University New Orleans.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
What are the operating hours for Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located?
Extra Space Storage is located at 1120 S Norman C Francis Pkwy in New Orleans, LA 70125.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online via their reservation website or contact them directly for assistance.
Does Extra Space Storage offer climate-controlled units?
Yes, climate-controlled storage units are available for temperature-sensitive items.
Are drive-up storage units available at Extra Space Storage?
Yes, Extra Space Storage offers drive-up access units for easy loading and unloading.
What types of payment does Extra Space Storage accept?
They accept payments via American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Is there a manager onsite at Extra Space Storage for assistance?
Yes, there is an on-site resident manager available to help with your storage needs.
What nearby facilities can help with vehicle cleaning before or after visiting Extra Space Storage?
Rich's Car Wash is nearby and offers car wash and auto detailing services, convenient for customers storing vehicles.
Are there any colleges near Extra Space Storage?
Yes, Extra Space Storage is close to Xavier University, Tulane University, and Loyola University New Orleans, making it convenient for students.
What nearby gas stations are available around Extra Space Storage?
Sure Save USA, Sunoco, and Shell gas stations are located nearby for fuel and convenience.