Extra Space Storage

4.9
638 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3200 General DeGaulle Dr in New Orleans, LA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, vehicles are allowed in drive-up units, commercial tenants and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3200 General DeGaulle Dr, New Orleans, LA
70114, United States

Hours

Reviews

4.9
638 reviews
5 stars
608
4 stars
9
3 stars
7
2 stars
5
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Alexis, Neika, and Adrian, received high praise for their friendliness, professionalism, and helpfulness throughout the rental process.

Cleanliness

Many customers noted that the storage units and facility were clean and well-maintained, contributing to a positive experience.

Accessibility

The facility is conveniently located and easy to access, making it a favorable choice for customers.

Pricing Concerns

Some customers expressed dissatisfaction with unexpected price increases after initial promotional rates, indicating a need for clearer communication regarding pricing.
  • GC
    Germaine Cutno
    4 days ago
    5.0
    I went to Extra Storage and met the two most friendly associates by the name of Tim and Kim (The Dream Team) they were so pleasant and courteous. They both went over and beyond to help me with my space. They both know the meaning of customer service. They truly made the experience pleasant. Thanks again Tim and Kim (The Dream Team)
  • KR
    Kathy Robertson
    4 days ago
    5.0
    The Assistance given by Kim & Tim at this location was very pleasant and helpful. Kim has a very charming personality and a very patient person. She made sure I was satisfied with the size of my space by taking the time to show me others to compare it to
  • LH
    Leslie Hann
    5 days ago
    5.0
    I've been happy with my experience, and Tim was especially helpful in getting me a better renewal rate.
  • DC
    Damaria Clair
    Dec 29, 2025
    5.0
    Tanisha was very nice and helpful!
  • LL
    Laura
    Dec 18, 2025
    5.0
    I have had a spectacular experience at this facility. Wonderful staff, so helpful, clean units, & even friendly other customers. Alexis, Adrian, & T have all been phenomenal, thank you all so much!

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.