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Extra Space Storage
Brand Certified

Extra Space Storage

4.7
(411 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 2321 Perdido St in New Orleans, LA today! Our large selection of storage units, climate controlled units, ADA compliant, deliveries accepted, parking spaces, elevator access, commercial tenants and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
2321 Perdido St, New Orleans, LA
70119, United States

Hours

Reviews

4.7
411 reviews
5 stars
374
4 stars
9
3 stars
6
2 stars
3
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Ashley and Devin, received high praise for their helpfulness, professionalism, and knowledge.

Cleanliness

The facility is consistently noted as clean and well-maintained by multiple customers.

Security Concerns

Several reviews raised serious concerns about security and theft incidents, indicating a lack of adequate measures to protect stored belongings.

Pricing Issues

Customers expressed frustration over frequent and significant price increases, leading to dissatisfaction with the overall value.
  • NS
    Nicholas Stewart
    2 days ago
    5.0
    Ashley was super nice and really helpful. She made everything quick and easy and explained everything clearly. Great customer service — definitely appreciate her help!
  • EE
    Ezzy E
    4 days ago
    5.0
    I just rented a unit on perdido. The manager ms.ashley was very helpful and patient with me. She walked me through my new unit which was very clean and well placed in the facility. She help me set up my new access code and my app on my phone. Truly thank you 😊
  • JM
    Jennifer Masserano
    Feb 27, 2026
    2.0
    I have a few concerns. I was just notified that there will be a rate increase. I would be okay with this if it was used to purchase more carts. I have been a customer of Extra Storage in other cities and have never had to supply my own carts. There are a total of 2 of them for the entire facility. I have been told that some are on order back in November but here we are in February and there are still only 2 carts which are always in use by other tenants or left on other floors. In addition, I believe the place should have a security guard there during evening hours. I have been in there where it looks like people are living in their units, or there is a party going on. In one instance someone came in and stated there stuff was missing. In the parking lot usually there is someone sketchy yelling, drunk or bothering people for money. I have worried about being in there alone and being pushed into my unit and harmed and have taken to arming myself. Please do something about your security and cart situation .
  • GK
    Greg Kiser
    Feb 27, 2026
    5.0
    I had a great experience with Gregory. He walked me through everything and really just made my day. Thank u
  • DB
    DAMIEN BRIDGES
    Feb 26, 2026
    5.0
    Ashley has excellent customer services and is very knowledgeable about Extraspace services.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

This information is certified by Extra Space Storage and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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