Brand Certified
Extra Space Storage
4.9(714 reviews)
Certified by Extra Space Storage • Mar 01, 2026
Business Details
1601 Tchoupitoulas St, New Orleans, LA
70130, United States
Certified by Extra Space Storage • Mar 01, 2026
(504) 507-1009
Certified by Extra Space Storage • Mar 01, 2026
https://www.extraspace.com/storage/facilities/us/louisiana/new_orleans/1000001471/?cid=org::ld::yext&utm_source=yext&utm_medium=referral&utm_campaign=org::ld::yext
Certified by Extra Space Storage • Mar 01, 2026
About
Certified by Extra Space Storage • Mar 01, 2026
Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 1601 Tchoupitoulas St in New Orleans, LA today! Our large selection of storage units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, parking spaces, elevator access, RV parking, military discount, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Certified by Extra Space Storage • Mar 01, 2026
Hours
Certified by Extra Space Storage • Mar 01, 2026
Reviews
4.9
714 reviews
5 stars
668
4 stars
23
3 stars6
2 stars4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Julius and Nissa, received high praise for their helpfulness, professionalism, and ability to address customer concerns promptly.
Cleanliness
The facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.
Convenience
Customers appreciate the easy access to the facility, the availability of handcarts, and the overall smooth rental process.
Mixed Experiences
While most reviews are positive, there are a few negative experiences regarding management and service, indicating inconsistency in customer satisfaction.
- JCJessica CamilleFeb 27, 20265.0Both women here are the sweetest and most respectful workers I’ve come across. They answered any and all questions that I would have to ask and gave me a tour of all of the units. They informed me of their protection plans and what could happen if I chose to not get it, which we definitely did. Overall was an amazing experience and was very glad to have spoken with both Nessa and Jana.
- MMMelissaFeb 26, 20265.0Nissa helped me out super fast, was only inside for about 25 mins!!! Easy, quick, I move my things in the next day!!
- WJwillie jayFeb 24, 20261.0Brand new facility with a large majority of empty units. I leased a huge space for $138 a month. You must use their tiny cheap lock but overlooked that because the location is so close. NOW, 11 MONTHS LATER THEY RAISE RENT TO $266. THEY LIED & SAID BECAUSE NEARBY PLACES CHARGE THAT MUCH. Complete and total lie. Two phone calls later I found a slightly smaller unit for $144 a month. They clearly overextended and are lying to customers. R I P O F F. [edit 3 hours later] I have been there only 7 months. Calling the number Extra Storage resulted in being told “we asked around and others charge more. Your bill is definitely going up.” The first call I made resulted in being routed to a foreign country who wanted my name and number before telling me what their rates were. These businesses are very strange.
- JPJane PattonFeb 21, 20264.0Reserving the storage space online was a little tricky, but Nissa at the Tchoup location helped me clear it right up! Very happy to have the support and a unit to keep my things
- LPLogan PerniciaroFeb 20, 20265.0Very clean space. Ease of access to enter the facilities locked gates and also very accessible to be able to use my pin to get into the buildings. Floor and unit were prepared and ready to go for me upon initial arrival. Have had no issues. Would highly recommend.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves New Orleans residents near Lower Garden District, Irish Channel, Faubourg Lafayette, Central City, Central Business District, French Quarter, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Tchoupitoulas St and Richard St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the access and office hours for Extra Space Storage in New Orleans?
The access (gate) hours are daily from 6:00 AM to 10:00 PM, while the office hours are Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:30 PM, and closed on Sundays and certain holidays.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a variety of storage units including climate-controlled units, indoor storage, and vehicle storage options such as RV parking.
Are moving and packing supplies available at Extra Space Storage?
Yes, Extra Space Storage sells a variety of moving and packing supplies including boxes, which can be purchased online or at the facility.
How secure is Extra Space Storage's facility at 1601 Tchoupitoulas St?
The facility offers exceptional security features including electronic gate access, on-site resident manager, and is ADA compliant with covered loading bays and elevator access.
What payment methods are accepted at Extra Space Storage?
Accepted payment options include American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Can I reserve a storage unit online at Extra Space Storage?
Yes, you can reserve your storage unit online through their website for convenience and potential discounts.
Are there any discounts or promotions available when renting a storage unit?
You can get up to 40% off by renting online, and there is also a military discount available at the facility.
What are some nearby places of interest around Extra Space Storage?
Nearby places include Paradise Park by Urban South (a beer garden and restaurant), Urban South Brewery, and Soulsation Kitchen (an American and Southern restaurant), perfect for grabbing a meal or drink before or after your visit.
Is Extra Space Storage conveniently located near gas stations or other services?
Yes, the Tchoupitoulas Shell gas station is nearby, making it easy to fill up your vehicle or get a car wash when visiting the storage facility.
Are there fitness or recreational facilities close to Extra Space Storage?
Better Boxing Co, a nearby gym and boxing class facility, is close by if you want to work out or take a class before or after your storage visit.
Brand Certified Facts from Extra Space Storage
This information is certified by Extra Space Storage and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: