Brand Certified
Lowe's Home Improvement
4.3(1345 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
2816 Highway 14, New Iberia, LA
70560, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(337) 560-1312
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/LA-New-Iberia/1107
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in New Iberia, LA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.3
1,345 reviews
5 stars
862
4 stars
263
3 stars
93
2 stars
33
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful employees while others report unprofessional behavior and poor management.
Product Availability
Many customers appreciate the wide selection of products available, often finding what they need at competitive prices.
Employee Helpfulness
While some customers report positive experiences with helpful staff, others express frustration over difficulty in finding assistance.
Store Environment
The store is generally described as organized and well-stocked, contributing to a pleasant shopping experience.
- KCkristi comeauxFeb 10, 20265.0Lowes is the best
- TGTroy GahnJan 20, 20261.0Horrible service there galvinized steel was rusted in the store manager aca said o well very rude junky materials they say call the 1800 number but they do nothing
- RWRondene WestDec 2, 20255.0Love lowes, always find what I need and believe me or not you can find workers to help you. A lot of times I have a ride along helper when I stop someone to ask for help so its like a 2 for one. Lol but really lowes is the place to go.
- HVHunter vicknairNov 26, 20251.0Went and ordered a grill and they canceled my or so I called customer service and they didn't answer any of my questions?
- DTDaphne Monique ThomasNov 25, 20251.0’ve been a Lowe’s commercial account holder for some time, but my visit to the New Iberia, LA store on November 21, 2025, was shocking. After purchasing large flower pots and soil (some broken), I grabbed liners to protect my vehicle. Employee Ms. Sue refused to return them, falsely claiming store policy prohibited it, and even physically resisted me in front of witnesses. Security cameras were recording, and when I asked for an apology, she offered a non-apology. The manager intervened but ended the discussion prematurely while still engaging with her instead of attending a stated conference call. I share this to warn customers: employees may act unprofessionally, and management may not address it properly.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in New Iberia offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, electrical, flooring, garden tools, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing, storage solutions, and more.
What are the regular operating hours for Lowe's Home Improvement in New Iberia?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does this Lowe's location offer pickup and delivery services?
Yes, Lowe's New Iberia offers both in-store pickup and delivery services.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will be sent if your order status changes.
What brands are available at this Lowe's store?
This Lowe's carries trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Moen, Kobalt, and many others.
What payment options are accepted at Lowe's Home Improvement in New Iberia?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
What services does Lowe's provide besides selling products?
Lowe's offers installation services for appliances, flooring, cabinets, doors, blinds, roofing, fencing, and more. They also provide free delivery, free haul away, easy returns, and easy exchanges.
What nearby lodging options are available when visiting Lowe's in New Iberia?
Nearby hotels include Days Inn & Suites New Iberia, Comfort Inn & Suites New Iberia - Avery Island, Motel 6 New Iberia, La Quinta Inn & Suites, Super 8, Holiday Inn Express & Suites New Iberia-Avery Island, Ramada, and Quality Suites New Iberia.
Are there nearby restaurants where I can eat around Lowe's Home Improvement in New Iberia?
Yes, nearby restaurants include Ruby Tuesday, Chili's Grill & Bar, Guadalajara Mexican Grill, Wendy's, It's Just Wings, Waffle House, and Steakhouse at Ramada.
Where can I get propane or locksmith services near Lowe's in New Iberia?
You can use Blue Rhino Propane Exchange for propane supply and minuteKEY or Minute Key for key and locksmith services nearby.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
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