Business Details
About
Mattress StoreBedroom Furniture StoreBedding StoreTempur Sealy International Inc.
A mattress like no other and a shopping experience to match. Our sleep experts are waiting to help you find the perfect sleep system, designed to fit your specific sleep needs. Our extensive collections of Tempur-Pedic mattresses, adjustable bases, pillows and accessories are all available for you to explore and compare in comfort. Come see us and experience the Tempur-Pedic Flagship difference.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Tempur-Pedic Flagship Store
3301 Veterans Memorial Blvd, Metairie, LA
70002, United States
Hours
Reviews
5.0
922 reviews
5 stars
907
4 stars11
3 stars2
2 stars0
1 star2
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Craig, Shawn, and David, received high praise for their knowledge, patience, and helpfulness during the mattress selection process.
Product Knowledge
Customers appreciated the thorough explanations and demonstrations provided by the staff, which helped them make informed decisions about their purchases.
Store Experience
The store environment was described as clean, organized, and welcoming, contributing to a positive shopping experience.
Sales Approach
Customers noted the absence of pressure tactics, with staff focusing on providing assistance and information rather than pushing for sales.
- SSSarah6 days ago5.0Craig Nettles and David Cockran 10/10 service will shower again you should too! They were very informative on each product. I felt calm and not rushed at all. If you need a mattress or pillow don’t waste your time anywhere else!
- SCSally CoxJan 3, 20265.0If you’re in the market for a mattress, go see Jacob at the Tempur-Pedic store! So knowledgeable, helpful and patient. Very thorough and made the buying process easy and painless.
- MAMargaret AdlerJan 3, 20265.0Lovely staff Craig. He guided us through the best mattresses in the store and was very helpful and informative throughout the whole experience. Will definitely be returning. Thank you!
- MCMeredith CJan 2, 20265.0Amazing customer service! Super clean and organized. Jacob and David were extremely friendly, and we even had a lovely 10-minute conversation after we told them we couldn’t buy a mattress at this time.
- PSPooja ShahDec 30, 20255.0Shawn was amazing to work with! I came in a few times to test out different mattresses, and he took the time to answer all my questions without ever making me feel rushed. Truly couldn’t have asked for a better experience!
Frequently Asked Questions About Tempur-Pedic Flagship Store
Can I use my current frame with my Tempur-Pedic Mattress?
Yes. We design our mattresses to fit most standard size bed furniture and frames.
Unless your product was not designed for the U.S. market, or is an unusual size, our mattresses should fit.
If you have any question about whether a Tempur-Pedic mattress will fit your bed or furniture frame, we recommend that you refer to the specific product dimensions.
If you choose not to purchase our foundation, you must position the mattress on a completely flat, solid surface with adequate center support.
If you have a slatted foundation, we recommend using slats that are at least 3 inches wide and are no more than 4 inches apart.
Please note that using the mattress without a Tempur-Pedic foundation or similar firm, solid-surface, non-spring base may void the warranty.
How does my new mattress arrive?
With the exception of our TEMPUR-Cloud, select mattresses arrive with White Glove delivery. With our free White Glove delivery, your mattress will arrive in a plastic covering which will be removed upon delivery for set up.
The TEMPUR-Cloud is a convenient option at a lower price that ships to your door compressed in a bag for you to set up on your own time. This design makes the TEMPUR-Cloud great for those who have narrow hallways or doorways, live in apartments, or want to have a contact-free delivery! The TEMPUR-Cloud does not receive our White Glove delivery as it is shipped via UPS. This means that it will be delivered to your door and removal of your old mattress is not available.
What is the difference between Medium & Medium Hybrid in feel?
Tempur-Pedic’s hybrids are like no other, because our innovative coil system works in combination with one-of-a-kind TEMPUR® Material to deliver unmatched pressure relief and support — plus, a more “responsive” feel from the premium coils that sleepers may prefer. This makes our hybrids a perfect introduction to Tempur-Pedic (and a welcome upgrade!) if you’ve only slept on traditional spring mattresses in the past.
While our hybrid mattress options are best described as “medium,” they’re created a bit differently than our other medium-feel mattresses. Our non-hybrid mattresses are constructed entirely of our legendary TEMPUR® materials (placed on top of a foam base layer), while our Medium Hybrid options contain a 1000+ coil system to provide all the pressure relief and support you expect from a Tempur-Pedic mattress — with the added “bounce” from the coils.
Another difference? Our Medium Hybrid mattresses are created using our softest material available, TEMPUR-ES™, so our hybrids tend to feel slightly softer than our Medium, non-hybrid options. If a hybrid is starting to sound like a great fit, you can choose between our TEMPUR-Adapt®, TEMPUR-ProAdapt®, and TEMPUR-PRObreeze° models. Or, if you’re curious about the additional materials in our innovation toolbox, you can learn more about them here.
Do you offer mattresses for RVs, boats, planes or other non-traditional locations?
Yes, we can offer customization for differing shapes and sizes of your Tempur-Pedic Mattress through our authorized customizing partner. Having your custom dimensions ready to discuss will help us expedite the ordering process for you.
Call 888-811-5053 to speak with a Sleep Expert.
Do you have replacement covers for mattresses?
Yes, we do, for any of our mattresses with a removable cover. You can order replacement covers for our current mattress models online here. If you need the cover for an older mattress or you don't see your mattress listed, you can talk to one of our Sleep Guides in the store to help you find yours.
Can I use my current bed frame with a Tempur-Pedic mattress?
Yes, Tempur-Pedic mattresses are designed to fit most standard size bed furniture and frames. For non-standard or unusual sizes, check specific product dimensions. Using a slatted foundation requires slats at least 3 inches wide and no more than 4 inches apart. Note that using the mattress on an unsuitable surface may void the warranty.
How will my new Tempur-Pedic mattress be delivered?
Most select mattresses come with free White Glove delivery, including setup and removal of packaging. The TEMPUR-Cloud mattress ships compressed via UPS for self-setup and does not include removal of old mattresses.
What is the difference between Tempur-Pedic Medium and Medium Hybrid mattresses?
Medium Hybrid mattresses combine a coil system with TEMPUR material, offering responsive bounce and pressure relief, often feeling softer than non-hybrid Medium mattresses. They provide a unique sleep experience compared to traditional spring mattresses.
Are custom-sized mattresses available for RVs, boats, or planes?
Yes, custom Tempur-Pedic mattresses can be ordered through an authorized partner. Having your custom dimensions ready will help expedite your order. Contact a Sleep Expert at 888-811-5053 for assistance.
Can I get replacement covers for my Tempur-Pedic mattress?
Replacement covers are available online for current models with removable covers. For older models or unlisted covers, visit the store to speak with a Sleep Guide for help.
What are the store hours for the Tempur-Pedic Flagship Store in Metairie?
The store is open Monday to Thursday from 10 AM to 7 PM, Friday and Saturday from 10 AM to 8 PM, and Sunday from 12 PM to 6 PM.
What payment options does the Tempur-Pedic Flagship Store accept?
The store accepts American Express, Apple Pay, Cash, Check, Diners Club, Discover, Financing, Mastercard, and Visa.
Does the store offer in-store pickup and delivery services?
Yes, the Tempur-Pedic Flagship Store provides both in-store pickup and delivery services.
What nearby places can I visit around the Tempur-Pedic Flagship Store?
Nearby attractions include Kids' Castle indoor playcenter, Family Gras music venue, and Fairchild Ice Cream Parlor, perfect for family outings or entertainment before or after your mattress visit.
Are there shopping options near the Tempur-Pedic Flagship Store?
Yes, nearby shopping includes Zara, Forever XXI, Coleman E Adler & Sons (jewelry and gifts), and Apple Store, ideal for combining errands and leisure shopping during your visit.
What wellness services are available near the Tempur-Pedic Flagship Store?
You can find wellness services like massage therapy at Well and pet grooming at Fur de Leash Mobile Dog Grooming nearby, convenient for relaxation or pet care on the same trip.