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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Metairie, LA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
3640 Veterans Memorial Boulevard, Metairie, LA
70002, United States
Hours
Reviews
4.0
2,265 reviews
5 stars
1,149
4 stars
506
3 stars
258
2 stars
91
1 star
261
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, with several instances of employees being dismissive or unresponsive to requests for assistance.
Product Availability
Customers expressed frustration over the lack of stock for certain items and issues with product quality, including missing parts and damaged goods.
Delivery Issues
Numerous reviews highlighted problems with delivery schedules, including missed deliveries and poor communication regarding installation services.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and went out of their way to commend good service.
- BSBryan SmithDec 27, 20251.0I made a purchase on 12/24 Christmas Eve, I bought the wrong item and attempted to return it on Saturday 12/27 but was denied the return because they said it was past the 48hr return window. How is this past the 48hr return window when business could be conducted on one of those days due to them being closed? I have no problem with such a short return window, the problem is them counting the day they were closed as a business day.
- RPRichard PendletonDec 26, 20253.0They did not have desde top size Scotch Tape, only Box wide tape.
- AOAymincendiary OneDec 26, 20251.0Recently, on December 17th, I purchased a Larson Bismarck storm door online, order 300902351254183890, and picked it up at this store. It is 20 miles from my home and up and back with time inside usually takes 2 hours. Yesterday, on Christmas Day I put it up on sawhorses to install on my patio door and when I open the box, I find its missing hardware. No mounting screws, no latch, no shock damper. Contacting Lowe's chat I was told that because it was picked up in-store they cannot ship me out the missing hardware. I no longer have the box, the door is now leaned against the wall in the garage with the three jamb pieces, the sweep, and instructions. So now I'll either have to get the parts directly from Larson, which will take weeks, or schlep this thing back 20 miles with my trunk strapped shut and see if they'll accept it for exchange with no box. Thank you very little.
- JGJoseph GuarasciDec 11, 20251.0Rude associates. I will never shop at Lowe’s again. They don’t know their business and will hang up on you. Stay away from these people.
- PGPEGGY BENSON, CRS, GRIDec 9, 20255.0Needed to work out something for a delivery over on the pro.desk and Bobby helped me out a lot!! Very nice, great service!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Metairie, LA?
You can find a wide selection of hardware products and construction needs including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, and garden equipment.
What services does Lowe's Home Improvement offer?
Lowe's offers installation services for appliances, flooring, cabinets, windows, doors, lighting, and more. They also provide free delivery, free haul away, easy returns, and easy exchanges.
What are the store hours of Lowe's Home Improvement in Metairie?
Lowe's is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed or having reduced hours.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging in to your MyLowe's account. Email updates will also be provided if the status changes.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Returns can be started online for web orders or in-store at the customer service desk with proof of purchase.
Which payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
I’m visiting Metairie, can I find propane exchange services near Lowe's Home Improvement?
Yes, Blue Rhino Propane Exchange is nearby, providing convenient access to propane exchange while you shop at Lowe's.
Where can I grab a quick meal or smoothie near Lowe's Home Improvement in Metairie?
Nearby you can visit Main Squeeze Juice Co. for smoothies and coffee, Burger King for fast food, or Chipotle Mexican Grill for Mexican cuisine.
If I need key or locksmith services while shopping at Lowe’s, where can I go nearby?
Minute Key and minuteKEY are nearby locksmith services where you can get key duplication or locksmith assistance conveniently close to Lowe's.