Extra Space Storage

4.8
222 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 4320 Hessmer Ave in Metairie, LA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, wide drive isles, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
4320 Hessmer Ave, Metairie, LA
70002, United States

Hours

Reviews

4.8
222 reviews
5 stars
202
4 stars
6
3 stars
3
2 stars
6
1 star
5

What are people saying?

AI-generated from recent customer reviews

Customer Service

Shannon received numerous accolades for her exceptional customer service, being described as helpful, friendly, and thorough.

Cleanliness

The facility is consistently noted for its cleanliness and well-maintained environment.

Staff Professionalism

Customers praised the staff for being professional, courteous, and efficient in handling inquiries and services.

Facility Access

While many found the facility easy to access, some noted issues with bathroom availability and elevator functionality.

Pricing Concerns

Several reviews mentioned dissatisfaction with sudden price increases after initial rental agreements.
  • CA
    Christy Accardo
    6 days ago
    5.0
    Very clean facility and great customer service!
  • BS
    Brandy Staley
    Nov 13, 2025
    5.0
    Shannon is amazing ! She is very nice and informative!
  • JB
    Janice bell
    Oct 31, 2025
    5.0
    Ms Shannon is so very helpful and welcoming. She took her time.to make sure I understand everything.
  • KS
    Kimberly S
    Oct 20, 2025
    4.0
    The staff is always helpful and friendly. Easy to use and access. Clean and safe facilities. My only complaint is that the bathroom is only open during the office hours, not the actual access hours.
  • SD
    Stacey Delight
    Oct 11, 2025
    5.0
    Shannon is THOROUGH! She made the process seamless and explained every detail necessary. The units shown were clean and ready for move in. The office space was organized and we were greeted warmly upon arrival. Once going over the contract, Shannon ensured that we will have proper access with our phones when we return to store our items. We were offered all of the fixings from locks, shrink wrap, bubble wrap and blankets to protect our items. Shannon is a star and we were grateful to have her present to help us. 10 🌟

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.