Store your belongings at Extra Space Storage on 4320 Hessmer Ave in Metairie, LA today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, wide drive isles, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Shannon received numerous accolades for her exceptional customer service, being described as helpful, friendly, and thorough.
Cleanliness
The facility is consistently noted for its cleanliness and well-maintained environment.
Staff Professionalism
Customers praised the staff for being professional, courteous, and efficient in handling inquiries and services.
Facility Access
While many found the facility easy to access, some noted issues with bathroom availability and elevator functionality.
Pricing Concerns
Several reviews mentioned dissatisfaction with sudden price increases after initial rental agreements.
CA
Christy Accardo
6 days ago
5.0
Very clean facility and great customer service!
BS
Brandy Staley
Nov 13, 2025
5.0
Shannon is amazing ! She is very nice and informative!
JB
Janice bell
Oct 31, 2025
5.0
Ms Shannon is so very helpful and welcoming. She took her time.to make sure I understand everything.
KS
Kimberly S
Oct 20, 2025
4.0
The staff is always helpful and friendly. Easy to use and access. Clean and safe facilities. My only complaint is that the bathroom is only open during the office hours, not the actual access hours.
SD
Stacey Delight
Oct 11, 2025
5.0
Shannon is THOROUGH! She made the process seamless and explained every detail necessary. The units shown were clean and ready for move in. The office space was organized and we were greeted warmly upon arrival. Once going over the contract, Shannon ensured that we will have proper access with our phones when we return to store our items. We were offered all of the fixings from locks, shrink wrap, bubble wrap and blankets to protect our items.
Shannon is a star and we were grateful to have her present to help us. 10 🌟
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Metairie, Jefferson, Elmwood, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Hessmer Ave and W Esplanade Ave.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer car storage solutions?
Yes, self storage is a great option for both short-term and long-term car storage! We offer indoor storage, outdoor storage, and even covered vehicle storage space for cars.
What are the access hours for Extra Space Storage in Metairie?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, including Sundays and holidays except for certain closed dates.
Where is Extra Space Storage located in Metairie?
It is located at 4320 Hessmer Ave, Metairie, LA 70002, at the corner of Hessmer Ave and W Esplanade Ave.
Does Extra Space Storage offer climate-controlled units?
Yes, they offer climate-controlled storage units suitable for temperature-sensitive items, alongside standard non-climate-controlled units.
Can I access my storage unit at any time during their access hours?
Yes, you can access your storage unit during the gate hours from 6:00 AM to 10:00 PM every day.
Are packing and moving supplies available at Extra Space Storage?
Yes, a variety of moving and packing supplies, including boxes, are available for purchase online and at the facility.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Is Extra Space Storage ADA compliant and secure?
Yes, the facility is ADA compliant with exceptional security measures including electronic gate access and a manager living on site.
Which nearby storage facilities can help if Extra Space Storage is full?
Nearby storage options include Metro Self Storage, which also offers self storage units and packing supplies.
What nearby businesses can I visit when coming to Extra Space Storage?
You can visit Todd's Frozen Yogurt for a treat, or stop by Mercedes Benz of New Orleans Collision Center for automotive needs nearby.
How can nearby real estate services assist customers of Extra Space Storage?
Nearby real estate agencies like Sound Realty LLC and Second Nature Realty, LLC can assist customers interested in property services or relocating to the area.