Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Leesville, LA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,272 reviews
5 stars
691
4 stars
284
3 stars
118
2 stars
59
1 star
120
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised helpful staff, others reported rude interactions and difficulty finding assistance.
Product Issues
Several customers experienced problems with faulty products and dissatisfaction with return policies, leading to frustration and financial loss.
Store Experience
Many customers appreciated the store's cleanliness and organization, but noted challenges with long wait times and understaffing during peak hours.
Pricing and Promotions
Customers generally found prices competitive, but some expressed frustration over discrepancies in pricing and promotional discounts not being applied.
Delivery Service
Delivery experiences were often criticized, with reports of delays and poor communication regarding the status of orders.
- WCWinnifred CoxNov 13, 20255.0I would like to commend Horace in delivery at the Leesville, La store for his time and effort in resolving my delivery issue. Thank you Horace for your excellent customer service
- RARv The day awayNov 9, 20255.0Friendly and clean
- GDGianpaul DalottoOct 6, 20251.0Purchased a mower for a discount that was missing an air filter cover. Took it home and the mower did not run. Went the next day and was told I could not get a refund. Instead was sold parts for the mower to fix it. Those did not work. Now I am out hundreds of dollars for a mower and parts for it. Would not recommend this store.
- ABAlberto BeltranSep 24, 20255.0Julio was a great help the other day. Very polite and assisted me all the way to my car with my heavy items. Great customer service.
- JMJeremy MooreSep 21, 20251.0Can't return an item i just purchased because its past 48 hours? If the customer service lady were doing just a bit more than breathing I bet I could get the pressure washer replaced. Do better Lowe's. I bought this 5 days ago. ATTEMPTED to use the item and it wont run. This was faulty from manufacturer. Now I have to wait for an extended period of time to get this one fixed? This is why Lowes is failing. Accept your burden of being a convenience and do the return and notify craftsman yourself and have the manufacturer replace it between you. Now your an inconvenience. This is why I Amazon everything. Poor quality service
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What kind of products can I find at Lowe's Home Improvement in Leesville, LA?
You can find a wide range of products including paint, patio furniture, tools, flooring, appliances, plumbing supplies, decking materials, grills, lumber, outdoor and gardening equipment, bathroom storage, and much more.
What are the operating hours for Lowe's Home Improvement in Leesville, LA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours may vary with closures on Thanksgiving and Christmas days.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if your order status changes.
What payment options are available at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa payment options.
Are there any installation services offered at Lowe's?
Yes, Lowe's offers installation services including appliances, cabinets, flooring, lighting, doors, HVAC systems, roofing, and many other home improvement installations.
How do I return or exchange an item purchased at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting the process in your Order History. In-store returns require proof of purchase at the customer service desk.
What nearby places can I visit around Lowe's in Leesville, LA?
Nearby places include Blue Rhino Propane Exchange for propane needs, multiple hair salons like Ressa's Styles of Distinction and Studio 101 Hair Salon, entertainment venues such as Lee Hills Cinema Six and Regal UA Lee Hills, and Walmart Supercenter for additional shopping.
How can nearby locations like Walmart Supercenter and Tractor Supply Co. complement my shopping experience at Lowe's?
After visiting Lowe's for home improvement needs, you can visit nearby Walmart Supercenter for groceries and household items, or Tractor Supply Co. for more hardware and outdoor gear, providing a convenient one-stop shopping experience.
Is there a nearby propane supplier for customers who visit Lowe's for grilling or outdoor equipment?
Yes, Blue Rhino Propane Exchange is a nearby propane supplier, convenient for customers purchasing grills and outdoor kitchen supplies at Lowe's.