Henderson Self Storage

Reviews

• BO

  Bethany Oliver

  Mar 31, 2026
  1.0
  I moved my stuff to this storage unit November 2025. I did not move in on a special or any kind of promotional deal. I did not get a first month free, nor any type of discount. I also read my pease carefully, and no where did I see that rates were reevaluated every 6 months, or at any point. My rate was $60 base + $15 insurance monthly. I set up auto draft and have been very happy at this location. Staff is friendly, I feel safe when I visit, and everything is always very clean. Here’s where my low rating comes in… In March 2026, I received a letter in the mail stating that my rate was going up by $130/month. That would be a 180% increase. I immediately called, and they verified that I had NOT signed on as part of a limited promotional offer, rather, this was normal business operation and they reevaluate their fees every six months. I explained that this was insane, and that if I had been made aware upon moving in that this was a potential possibility, I never would have moved my stuff here. I was polite, and so were they. After speaking with a manager, I was offered another 6 months at just a $40/month increase. I am shopping around, and finding that other storage businesses agree that it is unethical and not standard practice in the industry to increase prices so drastically, and so soon. I’m sharing my experience here to hopefully save others from the same frustrations at being price gouged. Otherwise, I have really enjoyed this location and the staff.
• KC

  Kim Conner

  Feb 16, 2026
  5.0
  We love Henderson Storage for storage of our camper. I shopped around and decided that theirs was the best location, best security and best price for what we needed.
• AM

  Adam McBride

  Feb 10, 2026
  5.0
  In the process of moving, Stella and Alisha were the ones showing me the units that were available, very helpful and informative :) explained pricing and terms clearly. Outside units were clean and well sealed and come with protection against rats and insects. 👍
• JD

  Jeffrey Davidson

  Jan 20, 2026
  5.0
  Very easy process Shannon knows her business and very friendly
• SC

  Shawna Chapman

  Jan 16, 2026
  5.0
  Shannon Willis was very helpful and made this process go smoothly.