Aaron's

3.8
88 reviews
Living Room Set

About

Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer Rental
Visit our Aaron's store located at 302 West Prien Lake Rd, , Lake Charles, LA, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. It's Black Friday all month long at Aaron's! From October 31 to November 30, 2025, check out our deals—including 7 products under $70 a month, plus up to 20% off some of our most popular items. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you.

Location

Aaron's
302 West Prien Lake Rd, Lake Charles, LA
70601, United States

Hours

Reviews

3.8
88 reviews
5 stars
54
4 stars
8
3 stars
2
2 stars
2
1 star
22
  • NG
    Nathaniel Getchey
    Nov 15, 2025
    5.0
    Best job ever
  • JO
    Jenn Oliver
    Oct 9, 2025
    1.0
    This store doesn’t deserve even 1 star. Misty the general manager of this Lake Charles,La store is absolutely the worst! I guess it doesn’t take customer service ability to get this job. Misty sure doesn’t have an ounce of it! Also, let me just add. The delivery manager/store manager (I was told was his title) expressed how he gets to use corporate money, company vehicles and gas to do personal things on company time. How he was getting to pick up a fridge from another Aaron’s store brand new for 50 dollars and it was 3 hrs 1 way. That was why my stuff wouldn’t be delivered till later Monday or even possibly Tuesday. If this was happening to me. I’m sure other peoples deliveries have been delayed and backed up as well. Basically he enjoyed bragging about his said manager position as he informed me if I ever needed an appliance to just let him know.Come Tuesday morning my delivery had not yet come so I called to confirm it was still coming. Misty, then lies saying the delivery man waited for over 20 min at my home. They couldn’t reach me. My phone records will prove this bull wrong! So when I called to get delivery rescheduled I was put on hold by Shelby for over 29 min and talked to so rude it was ridiculous. So come the 30 min mark I hung up. During all this Misty never gave a crap about my identity and discussed my acct with someone not on my acct. She then closed it and then told Corporate her life was threatened. I don’t think she could tell the truth if she tried. I will be speaking to an attorney over her and the store. As they did no verification and spoke to someone not on my acct. then closed my acct and flagged while on the phone with this person that is not on my acct. I was told it was because she was the manager and could do that. I was told it was at her discretion. My attorney will be pulling calls and they will find out who exactly the one was that got threatened in this situation and I can truly say it sure wasn’t her life! Also, due to my privacy and acct being violated, closed and flagged. I do NOT RECOMMEND AARONS AND ESPECIALLY NOT THIS STORE. If my privacy and acct can be violated with Misty as the manager and the one who did this, I simply just worry and think of all the others who are customers already at this store. I sure hope they haven’t been done wrong like I was. Not to mention I am a past customer who did business with this company for several yrs. Dropping almost if not more than 200 a wk at times. Being I just got back to the lake Charles area after being in another state due to my veteran husband going through chemo and radiation at a VA hosp since 2022. We moved with out having a lot. So we needed to furnish our new home. Meaning we were gonna be dropping over 400 a mth here. Yes, call us stupid! Aaron’s this is how you let a United States Veteran and his wife get treated at your store! What a great THANK YOU FOR YOUR SERVICE SIR!! Aaron’s you need to do better and my attorney will be sure this happens! No this is no threat. It’s a promise as you can’t just get away with letting your employees treat others in such a manner including letting their privacy and all kinds of important information in their accts be violated. Talked to and treated in such a poor way. Great Customer Service ability everyone has at this store! A call was put in twice to corporate and I was promised a call back from the regional manager. Didn’t happen so I called him. Still no call back. So corporate was called again and this time promised a district manager would call back. We will see if that happens. Tomorrow 10/9 will be 24 hrs. On this one. 1 wk later -Never got a return call from any upper management. Guess that says a lot about bout why this business is ran like it is! All I can say is I will let everyone I know that Aaron’s is not a place to purchase from and certainly not a place that cares about their veteran customers. Good job Aaron’s and way to go caring about those who fought for you and this country.By the way I have some money needing refunded! My attorney will be in touch!
  • JG
    Jen Gibson
    Sep 12, 2025
    1.0
    Went in to try and find a mattress. Had to ask to be helped, after filling out an online application and being approved we waited for over 15 minutes while one employee sat in an office with no customers, one on the phone and 2 walking around us. Not one person acknowledged us, so we left
  • LH
    LaDonna Hamilton
    Sep 5, 2025
    1.0
    I am very dissatisfied with Aaron’s. I rented a zero turn mower last Thursday August 28th. I was told 7 to 10 business days. It has to come from Mississippi. Well it arrived at Aaron’s in Lake Charles Wednesday the 3rd. But guess what. They cannot deliver it until Friday the 12th. And they will not allow us to pick it up because the correct address is not on the license. Doesn’t matter had the electric bill and direct tv bill. Total dissatisfaction. I promise if I can find another company to meet my needs before the 12th I will use them and cancel Aaron’s.
  • YM
    Yoshiee Munstr
    Jul 25, 2025
    1.0
    Was gonna go here and get some much needed furniture and kitchen appliances but when I heard that ugly manager talk to the employees. I wanted to know how she would talk to a customer. Well if your not surprised she was so rude to me too. I have never and will never deal with such ugliness. She must have friends in high places thats the only way I can see why she gets away with it.

Frequently Asked Questions About Aaron's

How does lease to own work at Aarons?

Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.

What is the process? How do I get started?

Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.