Brand Certified
Lowe's Home Improvement
4.0(1770 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
3726 Ambassador Caffery, Lafayette, LA
70503, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(337) 981-3434
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/LA-Lafayette/0484
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Lafayette, LA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.0
1,770 reviews
5 stars
943
4 stars
357
3 stars
161
2 stars
79
1 star
230
- ESE ScottMar 3, 20261.0Getting the run around about refrigerator delivery and installation. It took 30 minutes to buy the appliance and after 3 days we are still waiting for delivery on a next day service. The treatment that my mother has received is akin to elder abuse. SHAME ON YOU LOWE'S. This is unacceptable.
- MFMichelle FontenotMar 3, 20265.0Always so friendly and helpful!
- LLLa'Tanya Rochelle Lewis LazaroFeb 28, 20265.0Loves shoping
- JBJared BFeb 11, 20265.0Went to grab some on sale mulch and the worker Henry was very helpful and made me laugh! Helped me and another customer load our mulch without hesitation.
- MTMegan ThomasFeb 5, 20261.0During my visit, I was treated in a dismissive, disrespectful, and unprofessional manner by two male employees, one of whom was the store manager. Their behavior made me feel singled out and unfairly treated, and the interaction escalated in a way that was unnecessary and inappropriate for a customer seeking assistance. The conduct I experienced went beyond poor customer service. As a customer, I have the right to be treated with dignity and respect. The tone, attitude, and actions displayed by the store manager in particular were unacceptable and did not reflect Lowe’s stated values or standards of leadership. When the individual responsible for overseeing store operations engages in this behavior, it raises serious concerns about accountability and training at this location. I contacted Lowe’s corporate customer service following the incident and was issued a $25 gift card. I want to be very clear that this is not about compensation. A gift card does not address the underlying issue of inappropriate and potentially discriminatory conduct by management. This store should definitely be looked into with serious consequences to follow.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 15, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website