Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Lafayette, LA offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Lowe's Home Improvement
120 East Gloria Switch Road, Lafayette, LA
70507, United States
Hours
Reviews
4.0
1,744 reviews
5 stars
941
4 stars
356
3 stars
166
2 stars
61
1 star
220
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being helpful, while others are criticized for being dismissive or unprofessional.
Stock Availability
Customers frequently report issues with stock levels and organization, indicating that shelves are often not stocked correctly.
Delivery Issues
Numerous complaints about delivery service, including missed deliveries, poor communication, and unprofessional behavior from delivery staff.
Store Environment
While some customers appreciate the cleanliness and organization of the store, others mention difficulties in finding assistance and navigating the layout.
- AGAngel Garcia2 days ago5.0Love me some Lowe's..... would shop for everything when having a new place to shop for !!!! And everything you need to work on a project with 🖤
- VBVictoria BurnsDec 26, 20253.0One of the employees there is so rude. Made me feel awkward and like a burden, and she was rude to another employee as well when he was just trying to help me out. Her name was Kelly I believe.
- MCMatthew C. CalhoonDec 20, 20251.0If this is Opelousas location, this store has gone to complete SHIT!! The shelves are never stocked & what is on the shelves is never in the correct place. You can NEVER get everything you need from this 1 store, wether its a small task or large job, this is NOT the store you want to go to. Just save time and go somewhere else, cause if you do stop here, its almost 100% Gauranteed that you'll have to go somewhere else to get one or two items that should've been ordered & correctly stocked at Opelousas Lowe's location. I wish Home Depot would've stuck around..
- SHStacey HenryDec 9, 20255.0The guy working in lawn and garden was absolutely wonderful.
- KTKim TaylorNov 22, 20255.0Always helpful especially paint department staff!!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Lafayette offer?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing, tools, and more.
What are the operating hours for Lowe's Home Improvement in Lafayette, LA?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM and Sundays from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's in Lafayette support order pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order placed with Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Home Improvement in Lafayette?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
Are there language services available at the Lafayette Lowe's store?
Yes, the store primarily offers services in English and Spanish, and in-store translation services are available for other languages.
What nearby dining options can I visit before or after shopping at Lowe's?
Nearby dining options include Wendy's for fast food, IHOP for breakfast and brunch, It’s Just Wings for chicken wings, Chili’s Grill & Bar for American and Tex-Mex cuisine, and Heavenly Taste Deli offering southern dishes.
Are there any nearby places for propane exchange near Lowe's?
Yes, Blue Rhino Propane Exchange is nearby, which can be convenient if you need propane for grills or outdoor equipment bought at Lowe's.
If I need locksmith services near Lowe's, where can I go?
Minute Key and Minute Key locksmith services are located nearby for your key and lock needs.
What other garden centers or nurseries are near Lowe's in Lafayette?
Nearby garden centers include Southland Engine Co Inc and Harvey’s Landscaping & Garden Center, useful for additional gardening and landscaping needs.