Business Details
About
Home Goods StoreHome FurnitureOutdoor Furniture StoreRug StorePicture Frame ShopBedding Store
Discover At Home in Kenner, LA. Your destination for affordable home décor, furniture, and seasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor — all in one place. Design your life, At Home.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
889 reviews
5 stars
481
4 stars
223
3 stars
91
2 stars
38
1 star
56
What are people saying?
AI-generated from recent customer reviews
Product Selection
Customers appreciate the wide variety of home decor items available, often noting the store's large selection and unique finds.
Customer Service
There are numerous complaints about poor customer service, including rude cashiers and unhelpful staff, leading to frustration among shoppers.
Store Condition
Feedback indicates that the store can be cluttered and disorganized, making it difficult for customers to find items.
Pricing
While many customers find the prices reasonable, some feel they are on the higher side compared to competitors.
Checkout Experience
Customers frequently mention long wait times at checkout and issues with staff pushing credit card sign-ups.
- LSLori SimonOct 15, 20255.0Go there!!! You won't be sorry. Tons of items. Really nice things.
- JAJosie AndrewSep 28, 20251.0Sandi at the Kenner location is horrible. She held my grandmothers ID and wouldn’t give it back. And when my grandmother said she didn’t want to sign up for a credit card, she did it anyway. And said “please please i get credit for that” And forced my grandma to sign up even after telling her she does NOT want a card.
- LGLaurie GarrettAug 23, 20255.0Lovely place
- MMmikshira moselyAug 12, 20251.0I am writing to express my frustration and disappointment regarding the handling of my recent order. I received an email stating that my order was ready for pickup. After working a 10-hour shift, I drove 25 miles to the At Home store in Kenner, LA, arriving at approximately 7:34 PM (Central Time), with the sole intention of picking up this order. Upon arrival, an associate brought the item to the front and immediately remarked, “I don’t know if you’re going to want this, it has a lot of scratches on it, I don’t even know why it’s for sale.” The artwork had no packaging and appeared to be a damaged display item, with numerous scratches clearly visible. The associate then offered me 50% off, which I found even more insulting given her own acknowledgment that the item was in unacceptable condition. This experience not only resulted in a wasted trip, but it also cost me time, gas, and added unnecessary stress after a long day of work. I am extremely disappointed in the quality control and the lack of consideration for your customers’ time and expectations. I would like to know what At Home is willing to do to rectify this situation and compensate for the significant inconvenience caused.
- SMStephanie MilesAug 11, 20251.0I was in the store on yesterday and I wanted to buy a table . I saw two employees a row over . I struggled with the heavy box and finally got it in the cart . The two employees just continued their conversation never acknowledging me . Specifically, the man with the pink bow in his head . I called the store this morning and asked to speak with a manager I really felt that the person that answered was the same employee with the pink bow . Offered no real apology he just said I will speak with them . That’s it . When I asked for a corporate number he said we don’t have a corporate number . Poor customer service!!
Frequently Asked Questions About At Home
What is Insider Perks?
The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks and more!
What is the At Home return policy?
No receipt? No problem!* Returns of unused items in the original packaging will be fully refunded within 60 days (90 days if you’re an Insider Perks member) with proof of purchase through your Insider Perks account or credit card or receipt and a valid ID. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
Christmas merchandise returned after December 25 will be refunded for the current price of the items, even with the original receipt.
We do not provide exchanges. You're welcome to return any unwanted product and purchase new items.
We are unable to accept returns on mattresses.
We are unable to accept returns of pillows and cushions without all of their tags.
We are unable to accept returns of items marked “All Sales Final”.
Products delivered by one of our local delivery partners, including PICKUP, Roadie, and Door Dash, must be returned in-store.
If an item you purchased is damaged or defective, please return it within 60 days to your nearest store for a refund.
While we're not able to offer exchanges, customers are welcome to return any unwanted merchandise and purchase new items.
*we allow up to 3 returns without a receipt.
Does At Home have delivery service?
At Home offers delivery through an independent, third-party service. Visit our website for more information. Please note, options and costs vary by store.
What are the At Home store hours?
Store hours vary by location. Use the Store Locator on our site to find your local store hours. All At Home locations are open every day of the year except Thanksgiving, Christmas, and Easter.
Does At Home offer online shopping?
You can shop on our website, via our app, or in one of our stores.
What forms of payment does At Home accept?
In stores, we can accept:
Visa, MasterCard, Discover, and American Express credit and debit cards
Cash
Apple Pay
Gift cards
At Home Insider Perks reward certificates
Coupons: one per order. Can be used on all items, including clearance and sale items.
Prepaid Visa, Mastercard, and American Express gift cards
Online and on our app:
Visa, MasterCard, Discover, and American Express credit and debit cards
At Home Insider Perks reward certificates
Prepaid Visa, Mastercard, and American Express gift cards (you must register your billing address before using the card online; call the number on the back of your card or go to the card's website to get started.
PayPal
Coupons: one per order. Can be used on all items, including clearance and sale items. Occasionally, we may issue coupons that can only be redeemed in stores. When this happens, the email will indicate this. Input the numerical portion of the barcode into the promo box area and the discount will be applied.
Where is the At Home corporate office located?
At Home's corporate office is located in Plano, Texas.
Does At Home carry gift cards?
You can purchase At Home Gift Cards online or in-store. Here's how it works:
Types of cards:
Physical Gift Cards are available for in-store purchase during checkout in any denomination between $1 - $500. Additional funds can be added to the card in any value up to $500.
E-Gift Cards can be purchased on our websit in any amount between $1 -$500. Additional funds can be added to the card in any value up to $500. Your recipient will receive the electronic Gift Card within 12-24 hours after the order is placed.
Is At Home hiring?
We're looking for talented people to join our growing team. Visit our website to find open positions.
Does At Home have a layaway program?
We don't offer layaway. You can shop in-store or online. Orders placed online can be picked up from your local store for no fee or shipped to your home.
Does At Home offer tax-exempt purchases?
In order to make a tax-exempt purchase, present your exemption documentation and valid government-issued ID to the cashier before completing your transaction.
We are currently unable to process tax-exempt purchases online.
Does At Home offer Free Shipping?
Due to the ever-increasing cost of shipping, we have no plans to offer free shipping. Did you know that you can order online and choose to pick up your order in the store for no additional charge? Visit our website for more details.
Does At Home have a loyalty program?
Yes! The At Home Insider Perks program is a free-to-join program that offers a handful of benefits including a 10% off welcome offer and a Birthday Bonus gift on your birthday, Receiptless returns, First notice of hot new products and markdowns, Decorating tips and tricks, and more!
What's the nearest At Home store to me?
You may locate the At Home store nearest you by using the Store Locator on our website.
What types of products can I find at At Home in Kenner, LA?
At Home offers affordable home décor, furniture, seasonal decorations, lighting, wall art, and holiday décor featuring styles from modern and farmhouse to classic and coastal.
What are the store hours for At Home in Kenner?
At Home is open every day from 9:00 AM to 10:00 PM. On certain holidays like Christmas and Thanksgiving, the store may be closed or have adjusted hours.
Does At Home in Kenner offer delivery or in-store pickup?
Yes, At Home offers in-store pickup and delivery services through third-party providers, with options and costs varying by store.
What payment methods does At Home accept?
At Home accepts Visa, MasterCard, American Express, Discover, Apple Pay, cash, gift cards, and various prepaid cards both in-store and online. PayPal is accepted online.
Is there a loyalty or rewards program at At Home?
Yes, At Home has the Insider Perks program, which is free to join and offers benefits like a 10% off welcome offer, receiptless returns, birthday gifts, and early notices of sales.
What is the return policy at At Home?
Unused items in original packaging can be returned for a full refund within 60 days, or 90 days for Insider Perks members, with proof of purchase. Some items like mattresses and pillows without tags are not returnable.
Does At Home in Kenner sell gift cards?
Yes, physical and e-Gift Cards are available in any amount between $1 and $500, and additional funds can be added up to $500.
Are there any nearby places to eat after shopping at At Home Kenner?
Yes, nearby dining options include Arby's, Burger King, KFC, McAlister's Deli, Viva Nicaragua, Applebee's Grill + Bar, and 7 Wok, offering a variety of fast food and restaurant choices.
What shopping centers or services are near At Home in Kenner?
Pavilion At Esplanade is a nearby shopping center, and services nearby include Contract Services for roofing, Goodwill Industries thrift stores, and Vitamin World pharmacy.
What nearby amenities might help me when visiting At Home Kenner?
Nearby amenities include Capital One Bank and ATM for financial services, CLUB4 Fitness gym for active life, and The Dog Stop for pet services, which could be convenient before or after your visit.