Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Hammond, LA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Mixed experiences with customer service; some employees are praised for their helpfulness while others are criticized for being unresponsive or unhelpful.
Product Availability
Customers frequently report issues with stock levels and finding specific items, leading to frustration.
Store Cleanliness
The store is generally noted to be clean, with some customers appreciating the organization and layout.
Delivery Issues
Numerous complaints about delivery problems, including damaged items and poor communication regarding orders.
Pricing Concerns
Customers express dissatisfaction with pricing policies, particularly regarding returns and exchanges.
WS
Wayne Sallis
4 days ago
3.0
Good people
CB
Charlisa Burise
Nov 10, 2025
4.0
Nice atmosphere was great
DG
Dr Greeve
Nov 5, 2025
5.0
Went here, got wood. Got wood, all good.
AB
Amy Bedwell Beard
Oct 30, 2025
3.0
I love Lowe's first of all and usually they go out of their way to help you find what you need or even price match an item they advertise on their website if they don't have it stock.
Anyway, we went to get a heater that attaches to a propane tank advertised on the Lowe's website for 39.99 and they were out of stock. The only one they had in stock was the exact same one but it was 89.99!!! No offer to discount the item, no rain check, no offer to ship it.
Sorely disappointed.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Hammond, LA?
You can find products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor gardening equipment, bathroom storage and more at Lowe's Home Improvement in Hammond, LA.
What are the operating hours for Lowe's Home Improvement in Hammond, LA?
Lowe's Home Improvement is open Monday to Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, the store is closed on November 27, 2025 and December 25, 2025.
Does Lowe's Home Improvement in Hammond offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services to customers at the Hammond, LA location.
How can I find a product online at Lowe's?
You can search online using keywords, Lowe's item number, brand or manufacturer's model number, or browse by department to shop Lowe's large selection of items.
What payment options are accepted at Lowe's Home Improvement, Hammond?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
How do I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging in to your MyLowe's account. Email updates will be provided if your order status changes.
What services does Lowe's offer in Hammond relating to installation?
Lowe's offers a variety of installation services including appliances installation, blinds, cabinets, countertops, deck, door, garage door, garbage disposal, generator, gutter, hardwood floor, HVAC, lighting, shower doors, siding, sink and faucet, smart home, tile flooring, toilets, vanity, vinyl flooring, washer and dryer, water filter, window, roofing, fence, and flooring installation.
Are there nearby places where I can grab a meal before or after shopping at Lowe's in Hammond?
Yes, nearby restaurants include McDonald's, Andy's Frozen Custard, Chili's Grill & Bar, Chick-fil-A, Subway, Lele’s Food Laboratory, and It's Just Wings. You can conveniently enjoy a meal before or after your shopping trip at Lowe's Home Improvement.
What nearby services are available if I need a locksmith or keys while shopping at Lowe's in Hammond?
Minute Key, a key and locksmith service, is located nearby Lowe's Home Improvement, so you can easily get keys made or locksmith services while visiting or shopping at Lowe's.
Where can I exchange propane tanks close to Lowe's Home Improvement in Hammond?
You can exchange propane tanks conveniently at Blue Rhino Propane Exchange, which is located near Lowe's Home Improvement in Hammond, LA.