Lowe's Home Improvement

4.3
970 reviews

About

Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Crowley, LA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lowe's Home Improvement
142 Julia John Drive, Crowley, LA
70526, United States

Hours

Reviews

4.3
895 reviews
5 stars
591
4 stars
154
3 stars
67
2 stars
31
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some employees are praised for being helpful and knowledgeable, others are criticized for being rude or unhelpful.

Product Availability

Customers appreciate the wide selection of products available, although there are reports of items being out of stock.

Store Experience

The store is generally described as clean and well-organized, but there are complaints about long wait times and issues with self-checkout.

Delivery Issues

Several customers reported problems with delivery services, including delays and lack of proper setup.
  • RH
    Rachel Hayden
    Jan 3, 2026
    1.0
    If I could give them zero stars, I would. Placed an order on December 8th for two items. Got a notification on December 17th that it was out for delivery. It never arrived. Then on December 18th it said again that it was out for delivery and that is still what the tracking says. Out for delivery on December 18th. Today is January 3rd. There has been no offer to cancel. My order is just stuck in limbo saying delayed but we’re working on it. No communication, nothing.
  • EE
    Eddie
    Dec 23, 2025
    1.0
    Terrible place for truck drivers with sleepers to back into. They have crates and boxes all over the loading dock area so it’s nearly impossible to back with a 53 foot sleeper. I asked them if they could guide me since I was gonna have to blindside back & they basically stood there & watched me without helping. They seem to think because a tiny box truck can get in with no problem that a 53 foot sleeper can.
  • SB
    S Babs
    Oct 13, 2025
    5.0
    Lowes surprises me. Id say 80% of the time I go I find something extra to buy. Usually something on cleared ce. Hit them at the right time and wow!!! Give it a try
  • GM
    GK Me
    Oct 7, 2025
    4.0
    Associate helpful but too hurried. Needed questions answered about specific water heaters. They seemed to have no time beyond a minute.
  • SW
    Shelly Wills
    Oct 3, 2025
    5.0
    Friendly and helpful staff. Consistent with other Lowe's locations. Checking out is usually quick. Self checkout has a knowledgeable person standing by at all times. Returns and exchanges are quick and problem-free. They usually have what we need in stock. Prices are decent. There are other similar stores in the area, but we almost always go here.

Frequently Asked Questions About Lowe's Home Improvement

How do I find a product online?

Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.

How do I check my order status?

Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.