Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 421 Falconer Dr in Covington, LA today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, wide drive isles, commercial tenants and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
456 reviews
5 stars
423
4 stars
9
3 stars
8
2 stars4
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff, particularly Robin and Linzie, received high praise for their friendliness, professionalism, and willingness to assist customers.
Cleanliness
The facility is consistently noted for being clean, well-maintained, and secure, contributing to a positive customer experience.
Pricing Issues
Several customers expressed dissatisfaction with frequent price increases after initial rental agreements, leading to concerns about transparency in pricing.
Accessibility
Customers appreciated the convenient access hours and the ease of the online rental process, although some noted issues with gate access.
Mixed Experiences
While many reviews were positive, there were isolated complaints about rude staff interactions and concerns regarding security.
- MJMichael JuliusNov 16, 20255.0Very clean , new ,secure storage facilty.
- RLRobert LNov 12, 20254.0Prices a bit steep but management worked with us on price for a year or two. Only negative is hours open. Would recommend.
- CTChris ThomasNov 6, 20251.013k down the drain because yall want to threaten credit scores. All to ensure a couch was out of your storage.
- TBTim BatesonNov 2, 20255.0The facilities are clean, function well and the staff very helpful. Highly recommend.
- SHSarah HendricksOct 18, 20255.0I highly recommend this facility! My experience was excellent from start to finish. Linzie and Robin were both professional, friendly, and Incredibly efficient and getting me set up. The price is very cost efficient considering how clean and well maintained the property is kept up. The access hours are convenient and I have never had any issues getting in and out. They even have extended access hours for those who need more time. The process is smooth and painless which is a huge relief during a stressful time. Extrage Space Storage is not just only clean, it is also secure and they helped me pick out the perfect size unit. I feel great knowing that my belongings are safe here with Robin and Linzie. Thanks for all your help.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Covington, Abita Springs, St Benedict, Goodbee, Madisonville, Lewisburg, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Emerald Forest Blvd and Falconer Dr.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the operating hours of Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located?
Extra Space Storage is located at 421 Falconer Dr, Covington, LA 70433.
Does Extra Space Storage offer climate-controlled units?
Yes, most facilities, including this one, offer climate-controlled storage units for temperature-sensitive items.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies online and at local facilities.
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there any moving carts or dollies available at the facility?
Yes, most indoor storage units have push carts available; just ask the facility manager for assistance.
How do the gate hours differ from office hours at Extra Space Storage?
Office hours are for customer service assistance, while gate hours indicate when you can access your storage unit; both are from 6:00 AM to 10:00 PM here.
Which nearby businesses can I visit before or after my storage visit?
You can visit West By Southwest for clothing, Golden Wok for Chinese food, or Aimy Nails for salon services near Extra Space Storage on Falconer Dr.
Is there a nearby grocery store for convenient shopping when visiting Extra Space Storage?
Yes, Walmart Grocery Pickup and Delivery is nearby, making it convenient to shop for essentials when you stop by the storage facility.
What nearby services can help with vehicle, notary or locksmith needs when visiting Extra Space Storage?
Nearby you have Louisiana Auto Title & Notary for vehicle and notary services, and KeyMe Locksmiths as well as Minute Key for locksmith needs.