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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Bossier City, LA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,816 reviews
5 stars
1,036
4 stars
405
3 stars
167
2 stars
72
1 star
136
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some employees praised for their helpfulness while others are reported as rude or unhelpful.
Staff Availability
Many customers expressed frustration over the lack of available staff to assist them during their visits.
Delivery Issues
Numerous complaints were made regarding delivery problems, including incorrect items and poor communication.
Product Availability
Customers noted that while Lowe's generally has a good selection of products, there were instances of items being out of stock.
Checkout Experience
The reliance on self-checkout and insufficient cashier availability led to negative experiences for many customers.
- CWCoolinary WJan 2, 20261.01/2/2025 11:30? Just left Bossier City Lowe's. Manager Tabitha would not honor sale price of a kitchen faucet (item#5300968)$62.22 Delta Anderson Shreveport Lowe's after one of their Managers Mason had already approved honoring the Shreveport sale price. I understand that each individual stores do not have to honor other stores prices and even said that to the manager. It's the fact that one manager had already gave me the okay to get it at the clearance price and the other made it a point that she was over him and is overriding his decision. It was the very last stocked item. It was on sale at Bossier City store for $136.?? just not clearance price. They just lost over $500(was buying building supplies also) for a $70 difference on a item no longer sold. Not even 15 minutes later after I left the store, they have actually pulled it where it's not even available if you look online . Uhm. Makes you wonder. Was also told "that's fine" or something to that effect after I said I wouldn't be shopping there anymore. I have spent literally thousands of dollars at Lowe's in just the last few months renovating a commercial spot. Thank God I hadn't bought the lumber yet. Home Depot here I come!
- JRJason RichNov 30, 20251.0When I purchased 3 new appliances told them two at one house and one at house next door sales said no problem and payed for delivery when they came the driver said he couldn't do it called Lowe's and told them and was told they could deliver it to the house that is also mine later told the driver this and he got out the truck threatening me refund to pick the washer out the front yard in the rain had to threaten to call the police because he was in my face called Lowe's back and nothing was done I will never give one dime of my money to Lowe's again
- KDKaylee DavisNov 28, 20251.0Will not be back!!! Literally was treated as a joke today and brushed off like a child by employees. Lowe’s has officially lost my business for good! Employees didn’t even offer support at all!
- BTBobby TakadaNov 21, 20255.0Love Lowes always great to get what I need for what ever project I have going
- JTJohn I TzimiskesNov 17, 20255.0My go to for landscaping needs.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Bossier City?
You can find a wide range of products including appliances, bathroom supplies, building supplies, paint, patio furniture, tools, flooring, plumbing essentials, and more at Lowe's Home Improvement.
What services does Lowe's offer for homeowners and professionals?
Lowe's offers various services such as installation for appliances, blinds, cabinets, carpet, countertops, decking, doors, garage doors, generators, gutters, hardwood floors, HVAC, lighting, plumbing fixtures, smart home devices, washers and dryers, windows, roofing, fencing, and flooring.
What are the store hours for Lowe's Home Improvement in Bossier City?
Lowe's is open Monday through Saturday from 6:00 AM to 10:00 PM and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed and others with adjusted hours.
Does Lowe's offer in-store pickup and delivery options?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
Which payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.
How do I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, and you will also receive email updates about your order.
Are there any nearby restaurants where I can dine before or after shopping at Lowe's?
Yes, you can visit nearby restaurants such as Pedro's Tacos & Tequila Bar, SmashBurger, Sushi Gen, and Fire Mountain for a variety of dining options around Lowe's.
What options are available near Lowe's for mobile phone services or electronics?
Near Lowe's, you will find T-Mobile, Sprint Store, and AT&T Store offering mobile phone services and accessories, useful if you need to handle communication needs while shopping.
Are there any nearby health and medical facilities around Lowe's?
Yes, nearby health services include Louisiana Family Medicine Clinic, Bossier Community Health Center, Dr. Dirk T. Rainwater, MD, Fresh Dental - Bossier City, and Motto Clear Aligners to assist with your healthcare needs.
What associations and community initiatives is Lowe's involved with?
Lowe's is involved with associations such as Lowe’s Toolbox for Education, SkillsUSA, Lowe’s Heroes, Boys & Girls Clubs of America, E2D, Eliminate the Digital Divide, Habitat for Humanity, Keep America Beautiful, and Lowe’s Foundation.