Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Bossier City, LA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
1,811 reviews
5 stars
1,034
4 stars
405
3 stars
167
2 stars
72
1 star
133
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are reported as rude or unhelpful.
Staff Availability
Many customers expressed frustration over the lack of available staff to assist them, leading to long wait times and difficulty finding help.
Product Availability
Customers appreciate the variety and availability of products, but there are complaints about incorrect orders and stock issues.
Checkout Experience
The reliance on self-checkout and insufficient cashier availability has been a common complaint, with customers preferring traditional checkout options.
Store Cleanliness
The store is generally reported as clean and well-organized, contributing positively to the shopping experience.
- BTBobby Takada3 days ago5.0Love Lowes always great to get what I need for what ever project I have going
- JTJohn I TzimiskesNov 17, 20255.0My go to for landscaping needs.
- CRChantay RamseyOct 31, 20255.0Lowes is my "go to" store
- LLLizard Wizard (Liz)Oct 3, 20252.0I promise I’m not trying to be a jerk, just here me out. Every single time I try to buy the “reject” paints, there’s an un-scannable bar code on them. The cashiers are always so rude when I ask them to put in their employee code so they can ring it up. They get so annoyed about it, and it happens every single time I come in. If it’s such a big deal, please just find a workaround that doesn’t make everyone miserable. I’m so tired of the cashiers at this Lowe’s, bro. It makes me not want to come here for paint at all. If you can’t scan it, please stop selling it 😭
- ACAnnemarie CreekmoreSep 16, 20255.0Staff were very helpful
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Bossier City?
You can find a wide range of products including appliances, bathroom supplies, building supplies, paint, patio furniture, tools, flooring, plumbing essentials, and more at Lowe's Home Improvement.
What services does Lowe's offer for homeowners and professionals?
Lowe's offers various services such as installation for appliances, blinds, cabinets, carpet, countertops, decking, doors, garage doors, generators, gutters, hardwood floors, HVAC, lighting, plumbing fixtures, smart home devices, washers and dryers, windows, roofing, fencing, and flooring.
What are the store hours for Lowe's Home Improvement in Bossier City?
Lowe's is open Monday through Saturday from 6:00 AM to 10:00 PM and on Sunday from 8:00 AM to 8:00 PM. Holiday hours vary, with some days closed and others with adjusted hours.
Does Lowe's offer in-store pickup and delivery options?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
Which payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa for payments.
How do I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, and you will also receive email updates about your order.
Are there any nearby restaurants where I can dine before or after shopping at Lowe's?
Yes, you can visit nearby restaurants such as Pedro's Tacos & Tequila Bar, SmashBurger, Sushi Gen, and Fire Mountain for a variety of dining options around Lowe's.
What options are available near Lowe's for mobile phone services or electronics?
Near Lowe's, you will find T-Mobile, Sprint Store, and AT&T Store offering mobile phone services and accessories, useful if you need to handle communication needs while shopping.
Are there any nearby health and medical facilities around Lowe's?
Yes, nearby health services include Louisiana Family Medicine Clinic, Bossier Community Health Center, Dr. Dirk T. Rainwater, MD, Fresh Dental - Bossier City, and Motto Clear Aligners to assist with your healthcare needs.
What associations and community initiatives is Lowe's involved with?
Lowe's is involved with associations such as Lowe’s Toolbox for Education, SkillsUSA, Lowe’s Heroes, Boys & Girls Clubs of America, E2D, Eliminate the Digital Divide, Habitat for Humanity, Keep America Beautiful, and Lowe’s Foundation.