Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Baton Rouge, LA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,628 reviews
5 stars
818
4 stars
367
3 stars
158
2 stars
71
1 star
214
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while some employees are praised for being helpful and friendly, others are criticized for being rude and unresponsive.
Product Availability
Customers appreciate the wide selection of products available, but there are complaints about items being out of stock or misrepresented online.
Delivery Issues
Numerous reviews highlight problems with delivery services, including delays and poor communication regarding delivery schedules.
Store Organization
Many customers find the store well-organized and easy to navigate, making it easier to find what they need.
Return Policy
The return policy has received negative feedback, with customers expressing frustration over strict enforcement and lack of flexibility.
- JRJennifer RolenNov 9, 20251.0Purchased a faucet that didn't work where I needed it so took it back with RECEIPT paid cash was in box but didn't have the core board in the box that holds it in place so the RUDE girl at customer service gonna say oh we can't take it back because we can't resale it...I said you can't anyway its been opened and put on my tub why would you resale it anyway...and I know they can claim it out and I know they get their money back!!! My point is I think I should be able to get my money back...I know I will NOT be shopping there again!!
- SGShawn GNov 8, 20254.0Free air
- DKDavid KellyOct 3, 20255.0Always find about everything I'm looking for. The store is well organized and stocked, plus the personal that work there are very helpful and friendly. I recommend this store.
- BCbowla COct 2, 20255.0They had a nice lady that helped me from the paint department she had curly hair appreciate you!!
- KCKaren CastilloSep 25, 20251.0I had bought a toilet repair kit for my husband to replace in our toilet. He sat on doing repair for a while. Finally he worked on replacing new works in tank while I was away from home. We had bought wrong size stopper. I went to exchange for correct size and Lowe's would not exchange it without my receipt. I, therefore, put out another 40.00. Never went back to Lowe's from that day! Home Depot from now on.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Baton Rouge?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, and bathroom storage.
What are the operating hours of Lowe's Home Improvement in Baton Rouge?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's Baton Rouge offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging in to your MyLowe’s account. Email updates are sent if your order status changes.
What is the process for returning or exchanging an item at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return in your Order History. In-store returns require proof of purchase at the customer service desk.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there nearby places where I can grab a meal before or after shopping at Lowe's?
Yes, nearby dining options include Chick-fil-A Millerville Road FSU, It's Just Wings, Chili's Grill & Bar, Pizza Hut Express, and Starbucks which can be convenient for a meal or coffee break.
Can I find other shopping destinations near Lowe's in Baton Rouge?
Yes, nearby shopping spots include Target Baton Rouge East, Best Buy, and Mattress Firm which offer a variety of products complementary to your Lowe's visit.
Is there a nearby pet care facility close to Lowe's Home Improvement?
Yes, Banfield Pet Hospital and PetSmart are located near Lowe's, providing veterinary services and pet supplies if you need to attend to your pets during your visit.
What brands are available at Lowe's Home Improvement in Baton Rouge?
Lowe's carries many trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Bosch, Kohler, and more across various product categories.