Brand Certified
Lowe's Home Improvement
3.9(1745 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
1777 Millerville Road, Baton Rouge, LA
70816, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(225) 273-7200
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/LA-Baton-Rouge/2484
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Baton Rouge, LA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
3.9
1,745 reviews
5 stars
887
4 stars
378
3 stars
166
2 stars
83
1 star
231
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unresponsive.
Product Availability
Customers appreciate the wide selection of products available, but there are complaints about items being out of stock or not matching online listings.
Delivery Issues
Numerous reviews highlight significant problems with delivery services, including delays and poor communication regarding delivery schedules.
Store Environment
The store is generally described as clean and well-stocked, but some customers report issues with employee availability and assistance.
Return Policy
Customers express dissatisfaction with the return policy, particularly regarding the handling of opened items and exchanges.
- TLTim LlewellynJan 29, 20265.0The manager and his team went above and beyond, helping me purchase and load a grill. The millersville Road location is highly recommended!
- JJJennifer JeanJan 25, 20265.0Customer service was very nice and helpful
- RMRonald MillerDec 30, 20251.0My son bought me a pellet grill for Christmas that was delivered but did not leave temperature probes or manual so I went to Lowe’s on Millerville in Baton Rouge and they gave me such a hard time saying they couldn’t replace it unless they see the grill which was delivered to me in the first place.The manager Jordan was very disrespectful and smart aleck and threatened me.I went to the Cortana Lowe’s and was treated very differently and they easily replaced my missing parts with no fuss.I will never set foot in the Millerville store again because they rather loose a $700 dollar sale instead of replacing a $10 missing part
- DRdarlene richDec 17, 20255.0Haven't been to this Lowes in years. I needed one of those telescoping rods to change out light bulbs for rooms with tall ceilings. A young man helped me find that which had the bonus of a duster with it. He also helped me find locate the correct bulb for a built in light that accents a picture over my fireplace. One of the other workers helped me with self checkout. Picked up a few flower seed packs to get some seedlings started for the Spring. Thank you for such great staff.
- MEMark EstesDec 17, 20252.0I've been a customer of HD for a long time. Saw a few YT woodworker videos showing great deals on some tools at Lowes. Bought a few of them for pickup. Pick up experience has been great, thanks to good employees at the front of the store to assist, because their pickup area is less than intuitive and often broken. Went in to pick up a Kobalt work table I had ordered and decided to look for an ECX driver. Searched the app and it indicated Isle 59 / Bay 19. Easy enough to find Isle 59 but as I walked to the end I noticed it was all even Bay numbers. Skipped from 18 to 20 - no Bay 19. Looked on store map and it showed Bay 19 at front walk area, the rows of stands that line that path, but none are labeled so it is a guess which is which. I had three separate store employees walk by several times, me with my phone in hand, scratching my head and vocally voicing "Where the heck is Bay 19?". Completely ignored, vacant stares and sluggish shuffles past me with no acknowledgement at all. Two stars for the front of store assist, but really 1/2 star for horrible map, confusing store layout, and worst customer facing employees I have ever encountered. Bye-Bye Lowe's. Going back to HD where my large volume spending is appreciated.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Baton Rouge?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, and bathroom storage.
What are the operating hours of Lowe's Home Improvement in Baton Rouge?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM, with special holiday hours on certain dates.
Does Lowe's Baton Rouge offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering the order number or logging in to your MyLowe’s account. Email updates are sent if your order status changes.
What is the process for returning or exchanging an item at Lowe's?
Most items can be returned within 90 days. Online purchases can be returned by starting a return in your Order History. In-store returns require proof of purchase at the customer service desk.
What payment options does Lowe's accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there nearby places where I can grab a meal before or after shopping at Lowe's?
Yes, nearby dining options include Chick-fil-A Millerville Road FSU, It's Just Wings, Chili's Grill & Bar, Pizza Hut Express, and Starbucks which can be convenient for a meal or coffee break.
Can I find other shopping destinations near Lowe's in Baton Rouge?
Yes, nearby shopping spots include Target Baton Rouge East, Best Buy, and Mattress Firm which offer a variety of products complementary to your Lowe's visit.
Is there a nearby pet care facility close to Lowe's Home Improvement?
Yes, Banfield Pet Hospital and PetSmart are located near Lowe's, providing veterinary services and pet supplies if you need to attend to your pets during your visit.
What brands are available at Lowe's Home Improvement in Baton Rouge?
Lowe's carries many trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Bosch, Kohler, and more across various product categories.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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