Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Baton Rouge, LA is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,389 reviews
5 stars
699
4 stars
319
3 stars
153
2 stars
49
1 star
169
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including long wait times for assistance and unhelpful staff.
Product Availability
Customers appreciated the wide selection of products available, but there were complaints about damaged items and issues with order fulfillment.
Staff Knowledge
While some staff members were praised for their helpfulness and knowledge, others were criticized for being unhelpful or untrained.
Store Condition
The store was generally noted to be clean and well-stocked, although some customers mentioned issues with lighting and maintenance.
- CCCrystal CulberathJan 3, 20264.0Went looking for plants
- WWWorkesha WoodsJan 1, 20265.0Sam was a huge help too me he went out of his way, too find what I was looking for, shout out too him, very dedicated worker.
- BEBrennan EscheteDec 23, 20251.0This place is absolutely horrible. They sent me a messed up stove/oven and won’t let me exchange it. They offered me a $50 gift card. LOL DO YOURSELF A FAVOR AND GO TO HOME DEPOT
- MMMr.DocsterDec 19, 20254.0I can’t give LOWES 5 Stars because their Customer Service needs some work. Trying to find or get a hold of an employee can be a challenge plus trying to get one who knows the item or department is definitely a challenge.
- AMAngela MarieNov 23, 20251.0My husband & I went Fri a.m to purchase a stove we found one that we liked , delivery was for the nxt day. So the stove is delivered as expected the nxt day as the delivery guys were unboxing the stove they noticed a dent towards the bottom so they motioned me to come see & he showed the damage asked if I wanted to send it back. Now we're renting so thats not really my decision plus keep in mind Thanksgiving is coming up I asked if he knew when another could be delivered to which he stated he wasnt sure but then mentioned that if we wanted to keep it he was sure a discount would be given for the damage so as I stated we are renting so I got on the phone with the landlord he ask for pics of the damage plus wanted to know how much would be reimbursed. The delivery guy got on the phone explaining the issue to some one from Lowes & the refund amount was given I let the landlord know & he said fine. The lady on the phone who was now on speaker ask me some info then said a voucher for a refund would be sent to my email. The stove was unloaded & hooked up cut to today my husband & I go to Lowes show the voucher now we paid in cash of course I'm thinking the voucher is for cash welp nope turns out its for in store shopping only I reminded them we paid cash & was told had we returned the whole stove we would have received a cash refund, soooo basically its a scam Lowes was able to get rid of a damaged stove plus not actually refund anything by making only a voucher for in store shopping. I then ask how could I then give this to my land lord to which I was told I should be able to send it.. Thanks for nothing Lowes will never shop there again for a lightbulb let alone a appliance of any kind or anything else for that matter.. It was a win win for Lowes not so much for me the customer!!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Baton Rouge, LA?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, paint, flooring, tools, outdoor equipment, and more to support DIY projects and professional needs.
What are the store hours for Lowe's Home Improvement in Baton Rouge?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM, with some holidays having adjusted hours or closures.
Does Lowe's Home Improvement in Baton Rouge offer delivery and pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
What payment methods does Lowe's Home Improvement accept?
The store accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's offer installation services?
Yes, Lowe's offers a variety of installation services including appliances, flooring, countertops, lighting, HVAC, and more.
What are some nearby stores or services around Lowe's Home Improvement in Baton Rouge?
Nearby you can find Bed Bath & Beyond for kitchen and bath items, Minute Key for locksmith services, and honeyBaked Ham Company for deli and restaurant needs.
Are there any nearby locksmith services near Lowe's Home Improvement?
Yes, Minute Key and KeyMe Locksmiths are nearby, providing key cutting and locksmith services if you need assistance with locks or keys during your visit.
What grocery or food options are available near Lowe's in Baton Rouge?
Nearby food options include HoneyBaked Ham Company, offering deli and sandwiches, and Pedro's Tacos and Tequila Bar for Mexican cuisine.
How does the proximity of other home improvement and hardware stores benefit Lowe's customers?
With other home improvement stores like Gianelloi Enter and competitive hardware suppliers nearby, customers have additional options for furniture, carpeting, and home improvement materials while shopping in the area.