Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Baton Rouge, LA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,379 reviews
5 stars
697
4 stars
316
3 stars
152
2 stars
49
1 star
165
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report long wait times and unresponsive employees.
Product Availability
Customers appreciate the wide selection of products, but there are complaints about order fulfillment issues and incorrect items being provided.
Staff Knowledge
While some employees are noted for their helpfulness and expertise, others are criticized for being unknowledgeable or unhelpful.
Store Conditions
The store is generally clean and well-stocked, but some customers mention poorly maintained areas and inadequate lighting.
Overall Experience
Many customers express satisfaction with their shopping experience, but there are significant concerns regarding service consistency and employee engagement.
- DJDebbie Johnson2 days ago5.0Great location. Always helpful team members! It’s worth the drive to visit this location boot is always clean and is an elevated shopping experience versus the competition. Quality plants that thrive and grow. Good prices and extensive merchandise available for home repairs and care.
- BVBrett VreelandNov 6, 20253.0Their LAR accounts are ridiculous
- PPPat PerezNov 4, 20255.0Friendly staff. Well stocked shelves
- KBKristin BonnetteOct 18, 20255.0They had exactly what I needed, and then some.
- MMMack MurrayOct 7, 20255.0Nasha in the tool department was very helpful and knowledgeable in helping make our purchase
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Baton Rouge, LA?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, paint, flooring, tools, outdoor equipment, and more to support DIY projects and professional needs.
What are the store hours for Lowe's Home Improvement in Baton Rouge?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM, with some holidays having adjusted hours or closures.
Does Lowe's Home Improvement in Baton Rouge offer delivery and pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
What payment methods does Lowe's Home Improvement accept?
The store accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Does Lowe's offer installation services?
Yes, Lowe's offers a variety of installation services including appliances, flooring, countertops, lighting, HVAC, and more.
What are some nearby stores or services around Lowe's Home Improvement in Baton Rouge?
Nearby you can find Bed Bath & Beyond for kitchen and bath items, Minute Key for locksmith services, and honeyBaked Ham Company for deli and restaurant needs.
Are there any nearby locksmith services near Lowe's Home Improvement?
Yes, Minute Key and KeyMe Locksmiths are nearby, providing key cutting and locksmith services if you need assistance with locks or keys during your visit.
What grocery or food options are available near Lowe's in Baton Rouge?
Nearby food options include HoneyBaked Ham Company, offering deli and sandwiches, and Pedro's Tacos and Tequila Bar for Mexican cuisine.
How does the proximity of other home improvement and hardware stores benefit Lowe's customers?
With other home improvement stores like Gianelloi Enter and competitive hardware suppliers nearby, customers have additional options for furniture, carpeting, and home improvement materials while shopping in the area.