Business Details
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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Alexandria, LA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
1,418 reviews
5 stars
751
4 stars
300
3 stars
130
2 stars
73
1 star
164
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported long wait times for assistance and inconsistent service quality, with some employees being helpful while others were dismissive or unresponsive.
Delivery Issues
Numerous reviews highlighted significant problems with delivery services, including delays, incorrect items delivered, and poor communication from both store and delivery personnel.
Product Availability
Customers generally found that Lowe's had a good selection of products, but there were complaints about items being out of stock or not available as promised.
Store Cleanliness
While some customers appreciated the cleanliness of the store, others noted that certain areas, like the bathrooms and outdoor product displays, needed more attention.
- JHJerry HanesJan 1, 20265.0Had a great and smooth time purchasing our washing machine at Lowe’s! Mr. Kevin Cruce was very professional and gave us detailed advice on the machine and how the warranty works. Truly impressed with their customer service.
- KJKathy JordanDec 20, 20255.0Lowe’s always has everything that I’m looking for
- TCtim crooksDec 8, 20254.0I shop here all the time but getting help is next to impossible! I bring help with me when I have to load lumber.
- DJDanna JohnsonNov 26, 20253.0I went to Lowes to pick out a color to paint my room , the selection was large and after a long wait and I had to go to the front twice to get someone to help me the lady who did finally show up she was very nice and answered the majority of my questions she was from.a diffrent department but helpful
- KLKent LaBordeNov 21, 20251.0Service bad!!!! 75 employees no one to help a senior citizen
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Alexandria, LA?
You can find appliances, bathroom supplies, building supplies, electrical, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, power tools, plumbing, storage, tools, and more at Lowe's Home Improvement in Alexandria, LA.
What are the store hours for Lowe's Home Improvement in Alexandria, LA?
The store is open Monday to Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary and the store may be closed on certain holidays.
Does Lowe's Home Improvement in Alexandria offer delivery and in-store pickup services?
Yes, Lowe's offers both in-store pickup and delivery services to customers in Alexandria, LA.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What brands are available at Lowe's Home Improvement in Alexandria?
Lowe's offers a variety of brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kohler, Kobalt, Maytag, Bosch, and more.
How can I return or exchange an item at Lowe's?
Most items can be returned within 90 days. Online orders can start a return through your Order History page. In-store returns require proof of purchase at the customer service desk.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment options.
What services are offered at Lowe's Home Improvement in Alexandria?
Lowe's offers installation services including appliances, flooring, cabinets, countertops, doors, garage doors, HVAC, lighting, roofing, and more. They also provide free delivery, free haul away, gift cards, free shipping, easy returns, and exchanges.
What nearby places can I visit around Lowe's Home Improvement in Alexandria, LA?
Nearby places include Blue Rhino Propane Exchange for propane needs, Minute Key for key and locksmith services, and Southern Bath & Kitchen for additional home goods. You can easily visit these stores while shopping or picking up items at Lowe's.
Are there any dining options near Lowe's Home Improvement in Alexandria?
Yes, nearby dining options include Wings To Go for barbecue, Five Guys for burgers, and Los Portales for Mexican cuisine, perfect for a meal before or after your visit to Lowe's.
Where can I find automotive services near Lowe's Home Improvement in Alexandria?
Nearby automotive services include George Hauk's Automotive for repairs and tires, and Hauks Automotive tire shop, convenient for customers needing car maintenance while shopping at Lowe's.