Brand Certified
Lowe's Home Improvement
3.9(1548 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
3201 Industrial Street, Alexandria, LA
71301, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(318) 442-6515
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/LA-Alexandria/0586
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Find everything you need for home upgrades at Lowe’s in Alexandria, LA, your trusted & nearby home improvement store. From high-quality appliances and energy-efficient refrigerators to essential plumbing supplies, hardware, tools, vanities, tile and luxury vinyl plank flooring, our store offers a complete selection for any project. Visit your nearest Lowe’s store to explore seasonal décor, Christmas trees, outdoor lighting, patio sets and power equipment designed to enhance both indoor and outdoor areas. Whether you’re handling a DIY project or overseeing a full renovation, Lowe’s provides expert assistance, reliable products and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
3.9
1,548 reviews
5 stars
810
4 stars
315
3 stars
139
2 stars
90
1 star
194
- JLJordan LesterFeb 21, 20261.0I placed an online pickup order at the Alexandria, Louisiana Lowe’s (3821 Masonic Drive) for 12 cinder block caps and two 50 lb bags of concrete. The order was marked “Ready for Pickup,” so I arrived expecting it to be staged and ready. When I got there, the curbside pickup button on the website didn’t work. I went to the lumber department, and an associate sent me to customer service. At customer service, I was told I needed to go back to lumber. I explained I had already been there, but there was confusion, and no one could confirm my order was ready. I ended up waiting closer to an hour, if not over an hour, and eventually had to get the order myself. Quickcrete got all over my shoes and clothes, and I cut my knuckle on a concrete block. I asked an associate if he had gloves to help me safely handle the materials — he said he might, but didn’t provide anything or assist. Later, I was told by someone who had spoken to a manager (a man with dreadlocks) that my order had actually been sitting in the back the whole time. For an order of this size, the lack of coordination, communication, and support is completely unacceptable. “Ready for Pickup” should mean ready, and staff should provide clear information and assistance instead of sending customers back and forth and creating unsafe situations.
- KLKeith LaBordeFeb 12, 20264.0Lowe's is the place where I go to find a good viruaty of plants.
- PNPatricia nallFeb 2, 20265.0THe manager Christy Sanchez of that store is not nice person. Her store employee helped me unload a return and this not calling her a lady said she would not return. Left stuff at the store and she finally did a return but Im missing 154.00 she did not give me. I want all my money back you got all the merchandise back
- MMMzLowe10Feb 2, 20265.0Always find what I need.
- LGLouis GreenJan 15, 20265.0Needed lighting. Folks there were very helpful.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
Brand Certified Facts from Lowe's Home Improvement
This information is certified by Lowe's Home Improvement and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 15, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website