Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Abbeville, LA Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being rude or unresponsive.
Product Availability
Customers appreciate the variety of products available, but some report issues with stock levels and missing items.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Employee Knowledge
Several reviews highlight knowledgeable staff who provide valuable assistance, although there are instances of employees lacking product knowledge.
Checkout Experience
Checkout experiences vary, with some customers enjoying speedy service while others report issues with self-checkout and staff attitudes.
BS
Brian Sarver
Nov 11, 2025
1.0
They sold me an electric lawnmower that didn't work right out of the box. The batteries are no good. It's only been a few weeks since purchased. The lady at the counter told me it's not returnable because it was a special order. I didn't special order anything! I simply purchased an item on sale. Noone said anything about this being a special order or it not being returnable. Sure the receipt says that, but you don't get that until AFTER you've been hustled.
TLDR: Lowe's sold me an item that did not work right out of the box without informing me it was a non refundable item and won't give me my $100 back. Shady business practices.
CC
Catfishing Comeaux
Oct 10, 2025
5.0
Always stocked with good quality products!!
SS
Sandy Shea
Sep 30, 2025
5.0
Abbeville Lowe's is great. Everyone there is so happy and helpful. I took home beautiful baby blueberry bushes and murdered them with my terrible soil. Lowe's took back the lifeless twigs...only identifiable at this point by their dental records, and issued a full refund. I will hunt my next victim with them again! 10 out of 10.
AH
Amanda Hughes
Sep 25, 2025
5.0
Kate helped us find exactly what we were looking for.
JB
james Broussard
Sep 22, 2025
5.0
Bri was a lifesaver. I bought something yesterday and 2 pieces were missing and she made it right. Thank you Bri.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products does Lowe's Home Improvement in Abbeville, LA offer?
Lowe's offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours for Lowe's Home Improvement in Abbeville?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM, with special holiday hours.
Does Lowe's in Abbeville offer in-store pickup and delivery services?
Yes, Lowe's provides both in-store pickup and delivery services for customer convenience.
How can I check the status of my order placed at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also sent if your order status changes.
How do I return or exchange an item purchased from Lowe's?
Most items can be returned within 90 days. Online purchases can be returned through your Order History, and in-store returns require proof of purchase at the customer service desk.
What languages are supported at Lowe's Home Improvement in Abbeville?
English and Spanish are supported, with in-store translation services available for other languages.
What payment options are accepted at Lowe's in Abbeville?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa.
What nearby places can customers visit before or after shopping at Lowe's?
Nearby places include Dairy Queen Grill & Chill for fast food and ice cream, Elegant Nails and Tammy's Nail Salon for beauty services, and Minute Key for locksmith needs.
Are there nearby services for outdoor or gardening supplies close to Lowe's?
Yes, Blue Rhino Propane Exchange is nearby for propane supplies, and Integrity Supply LLC offers industrial equipment and hardware supplies.
If I need home health or personal services near Lowe's, what options are available?
Nearby health and personal services include Scott Hollier Physical Therapy, Abbeville Specialty Care Services, Abbeville Chiropractic Clinic, and several dental offices such as Baudin Gerald DDS.