Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 281 Richwood Rd in Walton, KY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, non climate controlled units available, parking spaces, RV parking, golf carts available, kiosk, military discount, wide drive isles, vehicles are allowed in drive-up units, office space available, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
579 reviews
5 stars
537
4 stars
21
3 stars
10
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and professional, providing excellent customer service.
Cleanliness
The facility is frequently noted for being clean, well-maintained, and secure.
Pricing Issues
Several customers expressed concerns about unexpected price increases and additional fees after promotional rates.
Accessibility
Customers appreciate the easy setup process and convenient access to their storage units.
Overall Experience
Many reviews highlight a positive overall experience, with recommendations for the facility.
- RSRussell SchinckNov 4, 20255.0The whole process was great! I gave them a brief description of what I'm needing to store. They suggested a storage building size, they let me check it out to make sure it was a good fit. We then discussed the fees and surcharges and I am ready to start moving my items in.
- FTFreddy TOct 27, 20251.0Just raised my rate from $124/mo to $204/mo.
- JMJeffrey MooreOct 9, 20254.0The process to get the unit was quick and relatively. John was very nice and personable. No issues on the customer service aspect of my experience! A word of caution though, the prices or sales on the units vary by day (at least they did for me), and luckily I was able to get my unit for $62 for 4 months, if paid upfront. Not bad! But then came the extra fees... They charge you a monthly insurance fee (based off of value of items stored), which bumped me up to around $80 a month, plus I had to purchase a lock, plus taxes and an admin fee. Costed a little over $400 for 4 months, which was not what I was expecting. I understand the need for some of these fees, but some things seem a little expensive. My renter's insurance covers everything for a lot less. They also said that I should expect it to jump to the full market price in February, which is around $150, plus the insurance & taxes. Hopefully they'll offer a discount when I renew, because that is NOT possible for me at this point, and will have to find another option. Otherwise, the value of the promotion is decent, so we'll see how well they keep things up after February.
- KLKristie LawtonOct 6, 20255.0Friendly staff & great service. Highly recommend.
- GAghada ArarAug 23, 20255.0Great and safe facility.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Walton, Richwood, Beaverlick, and more.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
Do you offer boat storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for boats of all sizes.
What are the access hours for Extra Space Storage in Walton, KY?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, Sunday through Saturday.
What types of storage units does Extra Space Storage offer?
Extra Space Storage offers a variety of units including climate-controlled units, standard non-climate-controlled units, drive-up units, and options for RV and boat storage.
Are there any special discounts available at Extra Space Storage?
Extra Space Storage provides a military discount for eligible customers.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers moving and packing supplies including boxes available online and at local facilities.
What payment methods are accepted at Extra Space Storage?
You can pay with American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Does Extra Space Storage have security features for protecting stored belongings?
Yes, the facility features exceptional security including electronic gate access to ensure the safety of your belongings.
How can the nearby Shell gas station and convenience store be convenient for customers?
Customers can refuel their vehicles and grab snacks or essentials at the nearby Shell station, making it easy to combine errands before or after accessing their storage unit.
What dining options are near Extra Space Storage for customers to consider?
Nearby dining includes Snappy Tomato Pizza for Italian food, Wendy's and McDonald's for fast food, and Waffle House and Skyline Chili for breakfast and American fare.
Are there nearby financial services close to Extra Space Storage?
Yes, Fifth Third Bank and Western Union are nearby for customers needing banking or money transfer services before or after their visit.
What other nearby services might be useful for customers of Extra Space Storage?
Nearby services include Blue Rhino Propane Exchange for propane needs, Valvoline Instant Oil Change for vehicle maintenance, and several health and wellness centers like Provision Living at Crown Ridge and Luna Mae Salon.