Brand Certified
Lowe's Home Improvement
4.1(1438 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
544 Taylorsville Road, Shelbyville, KY
40065, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(502) 844-2720
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/KY-Shelbyville/2592
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Shelbyville, KY offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
1,438 reviews
5 stars
808
4 stars
306
3 stars
123
2 stars
52
1 star
149
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individual associates who provided excellent service.
Delivery Issues
Numerous complaints were made regarding delivery problems, including missed deliveries and poor communication about order status.
Product Availability
Customers frequently noted that the store often has the items they need in stock, although some expressed frustration over missing common items.
Inconsistent Assistance
While some customers received great help, others reported long waits for assistance or being ignored by staff.
Store Organization
The store was generally described as clean and well-organized, making it easier for customers to find products.
- LGLUIS GARCIAFeb 23, 20265.0I visited this store almost everyday and I don't like asking for help because normally they don't know where items are, but Today was a different game, I met JOE from outside garden and I asked him for help and he knew exactly where each item was, he is very professional to communicate and has an excellent customer service skills.
- SCSteven ChandlerFeb 8, 20265.0Friendly and helpful
- CCChristiFeb 6, 20261.0Your Lowe’s delivery drivers suck at driving and parking! They park practically in road on wrong side and go in a house on Dawson Hill rd in Taylorsville KY on Feb 6th to deliver and setup someone’s crap, no cars can get around them due to snow piled up on side of road.They actually see cars that can’t get around them and just ignore it. No common sense! Pure stupidity!
- RKRandy KendallJan 27, 20263.0If you need 4 they will have 2. Typical Lowe's
- GGGarryJan 23, 20265.0Shelbyville Lowe’s is the best! Especially for Pro Services. Callie, Haleigh, and many others make my life much easier. When I have had a problem it was fixed by management. A+ Service
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Shelbyville, KY?
Lowe's offers a wide range of products including appliances, bathroom supplies, building materials, flooring, garden tools, grills, hardware, lighting, lumber, paint, patio furniture, plumbing, tools, and more.
What are the operating hours for Lowe's Home Improvement in Shelbyville?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's provides delivery and in-store pickup services for customer convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe’s account to receive updates.
What payment options does Lowe's accept?
Lowe's accepts American Express, cash, check, Diners Club, Discover, Mastercard, and Visa.
What installation services does Lowe's provide?
Lowe's offers installation services including appliances, backsplashes, blinds, cabinets, carpet, countertops, decks, dishwashers, doors, garage doors, garbage disposals, generators, gutters, hardwood floors, HVAC, lighting, playsets, water heaters, and more.
Are there any special features or services at Lowe's Shelbyville store?
Yes, the store offers free delivery, free haul away, Lowe's gift cards, free shipping, easy returns, and easy exchanges.
What are some nearby places I can visit when shopping at Lowe's in Shelbyville?
Nearby places include Walmart Shelbyville - Taylorsville Rd for groceries and mobile phones, Mount Vernon Baptist Church for religious services, and Murphy USA gas station for fueling needs, making your visit convenient and multi-purpose.
Where can I get locksmith services near Lowe's in Shelbyville?
Minute Key locksmith services are available nearby, providing convenient access to key and lock solutions during your Lowe's visit.
If I need to exchange propane tanks, is there a nearby location to Lowe's in Shelbyville?
Yes, the Blue Rhino Propane Exchange is nearby where you can conveniently exchange propane tanks while shopping at Lowe's.
Brand Certified Facts from Lowe's Home Improvement
Lowe's Home Improvement partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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