Brand Certified
Lowe's Home Improvement
4.1(2130 reviews)
Certified by Lowe's Home Improvement • Mar 15, 2026
Business Details
814 Eastern Bypass, Richmond, KY
40475, United States
Certified by Lowe's Home Improvement • Mar 15, 2026
(859) 625-0251
Certified by Lowe's Home Improvement • Mar 15, 2026
https://www.lowes.com/store/KY-Richmond/1006
Certified by Lowe's Home Improvement • Mar 15, 2026
About
Certified by Lowe's Home Improvement • Mar 15, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Richmond, KY is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 15, 2026
Hours
Certified by Lowe's Home Improvement • Mar 15, 2026
Reviews
4.1
2,130 reviews
5 stars
1,154
4 stars
458
3 stars
205
2 stars
108
1 star
205
- MBMatt & Laura BrewerFeb 25, 20261.0Lowse has the worst selection of wood when they have any. Every time I go into that store I never leave with what I cam e for. I wont be back, I will go to Walmart before I ever step foot in lowes again. I am a Menards customer now.
- CSChris ShortFeb 8, 20262.0Dirty and disorganized, can't get loaded without long wait
- HHHardrockFeb 2, 20265.0Great place, would fix house again!
- JTJ ThorJan 15, 20261.0Was promised a rebate. Now it’s 3 months later and I’m having to fight with them to get it. Still haven’t received a penny. The Customer Service is nonexistent.
- TATaylor AlleyJan 6, 20265.0Pet friendly, which is ideal for my German Shepherds to go shopping alongside. This location also boasts friendly and helpful staff. Marty over in the fasteners section, in particular, was extremely helpful and helped me find a tiny part (a screw cover I wound up using as a small vacuum cap) I otherwise would have missed.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Richmond, KY?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the operating hours of Lowe's Home Improvement in Richmond, KY?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM. Holiday hours vary; for example, it's closed on November 27, 2025, and December 25, 2025.
Does Lowe’s Home Improvement offer in-store pickup and delivery?
Yes, Lowe's in Richmond, KY offers both in-store pickup and delivery services.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account, where you will also receive email updates regarding your order.
What payment options does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Does Lowe's provide installation services for purchased products?
Yes, Lowe's offers a variety of installation services, including appliances, flooring, doors, cabinets, plumbing fixtures, lighting, and more.
Are there recycling services available at Lowe's in Richmond?
Yes, Lowe's offers recycling services for electronics, light bulbs, and batteries.
What are some nearby places to Lowe's Home Improvement in Richmond, KY?
Nearby places include Minute Key for key and locksmith services, Madison County Farmers Market for fresh local produce, and Blue Rhino Propane Exchange for propane needs.
How can I use nearby places to enhance my visit to Lowe’s Richmond location?
You could pick up key services at Minute Key before shopping at Lowe's, visit Madison County Farmers Market for fresh produce after your hardware shopping, or exchange propane tanks at Blue Rhino Propane Exchange for your outdoor equipment needs.
Where can I find both shopping and dining options near Lowe's Home Improvement in Richmond?
Near Lowe's, you can shop at ALDI USA and Walmart Richmond for groceries, and enjoy meals at fast food restaurants like White Castle and Subway, all within close proximity.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 15, 2026Yext Knowledge Graph
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