Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Pikeville, KY Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
846 reviews
5 stars
431
4 stars
194
3 stars
91
2 stars
30
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including unhelpful staff and management issues.
Product Availability
The store generally has a wide variety of tools and home improvement supplies, but some customers noted issues with stock levels and availability.
Staff Assistance
While some customers praised the helpfulness of staff, others experienced difficulty finding assistance when needed.
Store Condition
The store is often described as clean and well-organized, though some customers mentioned issues with product stocking.
Pricing Concerns
Customers expressed concerns about inflated prices and the lack of competition in the area.
- KMKashif MahmoodOct 25, 20255.0Love the place. They have all variety of tools, garden equipments, etc etc. Great place
- JBJason BranhamOct 19, 20251.0Their management is garbage ! Go to Paintsville if you have to use Lowe’s . Sold me a broken toile and wouldn’t replace it said it been hooked up . It hadn’t been ! Just lazy and didn’t wanna do their job ..
- HDHasan DervisevicOct 7, 20251.0Terrible management
- KJKayla JohnsonAug 28, 20255.0A wonderful location that supplies all your needs for home and business renovations and building. If it isn't available in store, you can order online and pick up. Every experience with this Lowe's has been a great one so far. We also have returned items and they have always been very friendly and helpful.
- DDDennis DeelAug 16, 20253.0Employees don't care for helps you out
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Pikeville, KY?
You can find appliances, bathroom supplies, building materials, tools, paint, flooring, outdoor furniture, lawn equipment, and more at Lowe's Home Improvement in Pikeville.
What are the operating hours of Lowe's Home Improvement in Pikeville?
Lowe's Pikeville is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Lowe's Home Improvement offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services at the Pikeville location.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe’s account. Email updates are sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa for payment.
What services does Lowe's Home Improvement provide besides selling products?
Lowe's offers installation services for appliances, flooring, cabinetry, HVAC, and more, as well as free delivery, free haul away, and easy returns.
Are there any nearby places where I can get keys or locksmith services near Lowe's Pikeville?
Yes, Minute Key and minuteKEY locksmith services are nearby, convenient for customers who might need key duplication or locksmith assistance when visiting Lowe's.
What nearby dining options are available around Lowe's Home Improvement in Pikeville?
Customers can visit nearby restaurants such as Steak 'n Shake, Burger King, and El Azul Grande for meals before or after shopping at Lowe's.
Is there a nearby airport close to Lowe's Home Improvement in Pikeville?
Yes, Pikeville Airfield is located nearby, which can be useful for travelers visiting the area or transporting supplies to Lowe's.
How can a customer benefit from the nearby Food City when shopping at Lowe's Pikeville?
Food City, located near Lowe's, offers groceries and bakery goods, so customers can combine their home improvement shopping with grocery runs for convenience.