Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Paducah, KY Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,499 reviews
5 stars
889
4 stars
345
3 stars
123
2 stars
44
1 star
98
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are criticized for being untrained or rude.
Product Availability
Customers generally find a good selection of products, but there are complaints about items being out of stock or mislocated.
Store Cleanliness
The store is often noted for being clean and well-organized, contributing positively to the shopping experience.
Checkout Experience
Many customers express frustration with the self-checkout system and the lack of traditional cashiers, leading to longer wait times.
Pricing Concerns
Several reviews mention that prices are higher compared to competitors, which affects customer satisfaction.
- TTTyler2 days ago5.0Go there regularly for work and personal and is always a good experience.
- DGDustin Greer3 days ago5.0Always a good experience here. I can't remember the ladys name at self checkout but she's always a pleasure to be around. Always chipper and happy and helpful just makes the whole shopping experience better in my opinion.
- FRFaye RayOct 28, 20252.0They measure the window for the blinds I picked out my color White faux shop from the store the problem is the plan a date to install the blinds they did not cut it the size now we got to wait for 2 weeks to have another date for them to install it we moved in Paducah Kentucky and we paid full and that's not blessing at all. Cuz they don't have a person to cut the blinds to the size that fit my window. Please help
- WRWild RiderOct 28, 20255.0Good place for home improvement and projects large selection of products in store and much more online
- JHJudith HallOct 18, 20252.0I received my kitchen island yesterday October 17th. It is missing a part. I called the number provided by Lowes. I was told the only way they could help me was to provide me with the manufacturer's phone number. I asked if I could at least get a discount for my inconvenience and was told no.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products does Lowe's Home Improvement in Paducah offer?
Lowe's Home Improvement offers a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Home Improvement in Paducah?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM with special holiday hours as noted on their website.
Does Lowe's Home Improvement offer pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for customer convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement in Paducah?
Lowe's accepts various payment options including American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are returns or exchanges possible at Lowe's? What's the policy?
Most items can be returned within 90 days. Returns can be initiated online or in-store with proof of purchase. Some exclusions may apply.
Are there any special services provided by Lowe's?
Lowe's provides a variety of installation services including appliances, cabinets, decking, doors, flooring, lighting, roofing, and more.
What nearby dining options are available close to Lowe's Home Improvement in Paducah?
Nearby restaurants include Ken The Lemonade Man, Penn Station East Coast Subs, Domino’s Pizza, Backwoods BBQ, and Chong’s Restaurant. These provide convenient dining before or after your visit to Lowe's.
Are there nearby services for keys and locksmith needs near Lowe's?
Yes, Minute Key and minuteKEY locksmith services are located nearby to assist you with key and lock needs in the Paducah area.
Where can I find nearby financial and postal services around Lowe’s in Paducah?
Nearby you can find Independence Bank for financial services and The UPS Store 6802 for shipping and packing supplies.