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Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Owensboro, KY offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,500 reviews
5 stars
766
4 stars
391
3 stars
145
2 stars
57
1 star
141
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees are helpful and friendly, while others are reported as rude or unresponsive.
Order Fulfillment
Frequent issues with order fulfillment and communication, including delays, cancellations, and unfulfilled orders.
Store Organization
Store is generally well-stocked and organized, but some customers report difficulty finding items and receiving assistance.
Employee Engagement
Inconsistent employee engagement; while some staff are praised for their helpfulness, others appear disengaged or unapproachable.
- TBTony BittelJan 1, 20261.0Tony B I am a local farmer . I purchased a freezer miser and needed a replacement ASAP ,when we called the employee in the hardware department at first rudely told me you had none in stock ..we replied , we just used AI and was told one was in stock .. I willingly he went to check. We went to exchange or receive a credit at the service desk. There were two female employees standing there talking . We were under the impression they were having a store related issue. After three or four minutes, one of the ladies looked up and hatefully commented to walk to them . We found this was way out of line . She proceeded to ask my wife if she could read … we both have college degrees so yes , we can read and expect customer service, not to be reprimanded by one of your employees. After a heated exchange, she refused to return our item and told my wife she ( your employee) hopes my wife goes to church This happened around noon on the 31st
- RARobert AlveyJan 1, 20261.0The guy in paint was rude, pushy, and acted like we were an inconvenience. He asked me why in the world I was up on New Year’s Day at 9am. He acted like I did not know what I wanted and when I told him and said there are three types. Upon which I said that I wanted Ovation. If he would have listened and not been complaining about the need to “pee” and having to work on New Year’s Day he would have heard me.
- LBL BethDec 19, 20251.0Called and tried to talk to someone in plumbing. Nobody ever answered the phone. I let the phone ring 2 minutes. I absolutely hate the Ai phone system. I want to talk to a live person.
- AAAlisaNov 30, 20255.0I always choose Lowe's for the simple fact that it doesn't matter what department he's working in, I can ALWAYS count on Danny to help me or point me in the right direction. (Or teach me how to use tools).
- RCRichard CameronNov 28, 20251.0Say.... You just so happened to be 10:06 when they stop 🛑 making coffee at 10:00am ☕ I arrive there and they had quit serving coffee I was terribly upset! Since when did stop making coffee mean we QUIT making coffee when coffee maker and the 2 carafes are empty at 10:06 am. I asked if there was any coffee.... the employee says .."we QUIT making it at 10" 😞 Didn't volunteer to make more... Just poor customer service...as if they had something else to do more important than the customer.
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What kind of products can I find at Lowe's Home Improvement in Owensboro, KY?
Lowe's offers quality hardware, building materials, appliances, paint, patio furniture, tools, flooring, plumbing supplies, outdoor and gardening equipment, and more to support DIYers and professionals alike.
What are the store hours for Lowe's Home Improvement in Owensboro?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sundays from 9:00 AM to 7:00 PM. Holiday hours may vary, and the store is closed on certain dates such as Thanksgiving and Christmas.
Does Lowe's in Owensboro offer in-store pickup and delivery?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You'll also receive email updates regarding any changes.
What brands are available at Lowe's Home Improvement?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Bosch, Kohler, and many others to ensure quality products across categories.
What services does Lowe's offer for installation and repairs?
Lowe's provides installation services for appliances, flooring, cabinetry, blinds, decks, generators, HVAC systems, roofing, and more, along with repair and assembly services.
What nearby places of interest can I visit when shopping at Lowe's Owensboro?
Near Lowe's, you can find Blue Rhino Propane Exchange for propane supplies, Minute Key for locksmith services, and King’s Great Buys Plus for additional appliance and furniture shopping options.
Are there entertainment options near Lowe's Home Improvement Owensboro?
Yes, nearby there are several bowling alleys including Amf Bowladrome, Diamond Lanes South, and Bowling World, perfect for recreational activities before or after your visit.
If I need pet services while shopping at Lowe's, what nearby options are available?
Close to Lowe's, you can find Grooming By Sarah Thomas and Meg’s Trim & Stay, both offering pet grooming and veterinary services.
How can customers with tax-exempt accounts place orders at Lowe's?
Customers with tax-exempt accounts can place orders by visiting the customer service desk in-store to apply for and verify their tax-exempt status.