Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Owensboro, KY Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
1,493 reviews
5 stars
764
4 stars
390
3 stars
145
2 stars
57
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees were helpful and friendly, while others were reported as rude or unhelpful.
Order Fulfillment
Frequent issues with order fulfillment and communication, including delays, cancellations, and lost orders.
Store Environment
Generally clean and well-organized store, but some customers reported difficulty finding items and receiving assistance.
Product Availability
Customers appreciated the variety of products available, but there were complaints about stock issues and misleading advertisements.
Management Issues
Concerns about poor management and lack of accountability, affecting overall customer experience.
- ECEarl CavenderOct 14, 20251.0Showed up 3 hours later than promised with out any of the material to do the job. One guy left to go pick up the material the other guy talked on his phone the whole time he was here. Lost a day of work on top of what it cost for this project. Unprepared and unprofessional .
- CMCHRISTY MICHELLEOct 13, 20255.0LOWE'S Owensboro KY Ramon was very friendly and helpful with his assistance during my visit while shopping for a new washer. ⭐ ⭐ ⭐ ⭐ ⭐ Not only did he help me get the best deal ,he even packaged it, and helped load it on the trailer before we left. This awesome Lowe's employee deserves Company acknowledgement for delivering excellent Customer Service! Thanks again Ramon .
- RTRaque ThomasOct 11, 20255.0Good service
- RMRon MoormanSep 20, 20255.0I went in today to buy paint for my bathroom. The fellow working in the paint department was very helpful and friendly. He answered all the questions I had about the paint I needed. I'll be sure to go back to Lowes for paint.
- JMJohn MillerSep 19, 20255.0Easy to get in and out
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What kind of products can I find at Lowe's Home Improvement in Owensboro, KY?
Lowe's offers quality hardware, building materials, appliances, paint, patio furniture, tools, flooring, plumbing supplies, outdoor and gardening equipment, and more to support DIYers and professionals alike.
What are the store hours for Lowe's Home Improvement in Owensboro?
The store is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sundays from 9:00 AM to 7:00 PM. Holiday hours may vary, and the store is closed on certain dates such as Thanksgiving and Christmas.
Does Lowe's in Owensboro offer in-store pickup and delivery?
Yes, Lowe's provides both in-store pickup and delivery services for your convenience.
How can I check the status of my order from Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. You'll also receive email updates regarding any changes.
What brands are available at Lowe's Home Improvement?
Lowe's carries trusted brands such as GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Bosch, Kohler, and many others to ensure quality products across categories.
What services does Lowe's offer for installation and repairs?
Lowe's provides installation services for appliances, flooring, cabinetry, blinds, decks, generators, HVAC systems, roofing, and more, along with repair and assembly services.
What nearby places of interest can I visit when shopping at Lowe's Owensboro?
Near Lowe's, you can find Blue Rhino Propane Exchange for propane supplies, Minute Key for locksmith services, and King’s Great Buys Plus for additional appliance and furniture shopping options.
Are there entertainment options near Lowe's Home Improvement Owensboro?
Yes, nearby there are several bowling alleys including Amf Bowladrome, Diamond Lanes South, and Bowling World, perfect for recreational activities before or after your visit.
If I need pet services while shopping at Lowe's, what nearby options are available?
Close to Lowe's, you can find Grooming By Sarah Thomas and Meg’s Trim & Stay, both offering pet grooming and veterinary services.
How can customers with tax-exempt accounts place orders at Lowe's?
Customers with tax-exempt accounts can place orders by visiting the customer service desk in-store to apply for and verify their tax-exempt status.