Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Nicholasville, KY Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,331 reviews
5 stars
817
4 stars
306
3 stars
98
2 stars
38
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.
Communication Issues
Several reviews highlighted poor communication regarding order status and inventory, leading to frustration among customers.
Product Availability
Customers frequently noted issues with items being out of stock or incorrect items being provided, impacting their shopping experience.
Store Cleanliness
The store was generally described as clean and well-organized, contributing positively to the shopping experience.
Checkout Experience
There were complaints about the self-checkout process and a lack of attended registers, which some customers found inconvenient.
- BKBrian H. KneitzNov 9, 20255.0Great selection, super close to downtown Nicholasville!
- SCstephanie clayOct 24, 20255.0The Lowes in Frankfort always has wonderful customer service. We are tiling our kitchen and they have been super helpful!
- MOMiracle OsborneOct 14, 20251.0I know my single review won’t matter, but at this point I don’t know what else to do but let my terrible experience be known publicly. We have been waiting on items we paid over $1000 for in mid June and it is now October 14 and our install is scheduled for October 20. Our date has been pushed back MULTIPLE times since June with no explanation and no communication at all to us. They have strung us around for 4 months with no communication or anything and keep pushing our date back to get our items, then no one seems to be able to give us an answer. Now on our delivery day we only got one of our two items that is needed for the install on Monday and now they are saying the other item is now on back order when it wasn’t before. Again, no communication. This whole process has been a nightmare and we still don’t have what we paid for. Oh and get this, we can’t get a refund now because the transaction is “greater than 60 days old”. It’s not OUR fault that we have been ran around in circles longer than 60 days and we should not be punished for that!! Even after talking to managers of 2 stores and corporate apparently we are just stuck on waiting now. Absolutely unacceptable. This store has been absolutely horrible to deal with as has Lowe’s as an entire company and I will never EVER use Lowes for anything ever again.
- RRrailbikerOct 3, 20255.0The Nicholasville, KY saved us a lot of money by recommending this lower cost sealer and latex EXTERIOR paint for our INTERIOR CDX dry wood walls in a storage building.
- ACAndre pro home improvement ChertsaJul 31, 20255.0Best store for materials
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What products can I find at Lowe's Home Improvement in Nicholasville, KY?
You can find a wide range of products including paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, kitchen and bathroom remodeling items, outdoor and gardening equipment, and more.
What services does Lowe's Home Improvement in Nicholasville offer?
Lowe's offers services such as appliance installation, flooring installation, deck installation, cabinetry, blinds, shades and shutters installation, garage door, HVAC, lighting installation, and many other home improvement installation and repair services.
What are the store hours for Lowe's Home Improvement in Nicholasville, KY?
The store is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays. Holiday hours vary and on some holidays the store is closed.
Does Lowe's Home Improvement in Nicholasville provide delivery and in-store pickup options?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my order at Lowe's?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates will also be sent if your order status changes.
What payment methods are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa as payment options.
Are there any nearby places to Lowe's Home Improvement in Nicholasville that visitors can check out?
Nearby places include Blue Rhino Propane Exchange for propane needs, Citizens National Bank for banking, and Copper River Grill, a restaurant where visitors can enjoy a meal before or after shopping.
Is there a place near Lowe's Home Improvement where I can get key or locksmith services?
Yes, minuteKEY and Minute Key, both key and locksmith services, are located near Lowe's for your convenience.
What pharmacies are close to Lowe's Home Improvement in Nicholasville?
Walgreens and Rite Aid are nearby pharmacies where you can fill prescriptions or purchase health-related products.
Can I find financial services near Lowe's Home Improvement in Nicholasville?
Yes, LibertyX Bitcoin ATM, Western Union money transfer services, First Southern National Bank, Central Bank & Trust Co., and Citizens National Bank are all close by to assist with various financial needs.