Business Details
About
Pond ContractorPond Supply Store
H2O Designs creates unique ponds and outdoor living spaces in Lexington and Central KY. From patios and fire pits to koi ponds and outdoor kitchens, we design and install custom backyards with passion and care. Our team also provides expert pond and water feature installation, maintenance, and operates one of the area’s most comprehensive supply stores—offering fountains, pondless waterfalls, fish, plants, and more. Visit our Outdoor Living Design Center in Nicholasville to see samples of our work. Seasonal store hours may vary.
Location
Hours
Reviews
4.8
131 reviews
5 stars
117
4 stars
7
3 stars
4
2 stars1
1 star
2
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the professionalism and courteousness of the staff, noting their promptness and respectfulness during service.
Quality of Work
The quality of work performed by H2O Designs received high marks, with many reviews highlighting excellent results in pond maintenance, installation, and landscaping.
Customer Service
H2O Designs was frequently commended for their responsive and helpful customer service, with staff readily available to answer questions and address concerns.
Reliability
Many customers expressed satisfaction with the reliability of H2O Designs, noting that they showed up on time and completed projects as promised.
Value for Money
While some customers found the services to be on the pricier side, many felt that the quality of work justified the cost.
- TMTravis MobleyNov 3, 20255.0Great Scapes has been caring for our lawn for the last 6 years since we moved to the Masterson Station area. They have tackled many tasks for us over the years. Not only do they take care of our weekly maintenance of our lawn, but they have also planted new trees, bushes, and flowers as we have tried to re-imagine our landscaping. They always clean up after every service, and their owner, who has become more like family, has always been available and responsive when we have had any questions or needs. I truly can't recommend them highly enough to do them justice. Absolutely, TOP TIER!!!
- WWwordsmithSep 9, 20255.0H2O Designs is fantastic. I have a pond that had not been maintained for 10+ years. Needless to say, the pond was a mess. The H2O Designs guys did a wonderful job cleaning the pond. Now, the pond is pristine. The staff in the store were great - very friendly and helpful. I would highly recommend H2O Designs for your pond maintenance.
- BWBILLIE WELLSAug 19, 20255.0I am very pleased with the work performed by H2O Designs recently on my KOI fish pond. They arrived at the appointed time and were very efficient, professional, and respectful. I had a leak in the pond liner. They located the leak, patched it, cleaned the pond liner and waterfall. I will definitely use them again and recommend their services.
- WRWard RansdellAug 16, 20255.0I contacted H2O Designs for a suspected leak in my water feature. Andrew and Isaiah evaluated my feature and were able to identify and remedy the problem, and it is running and providing soothing sounds again. They were prompt, friendly, reassuring and very professional and able to do the work without affecting the surrounding foliage. I was pleased with the work and would certainly ask for them again if I encounter other problems.
- HDHoward dickeyAug 1, 20255.0The crew arrived around 9:30 am. Removed and thinned plants. Removed fish. Pulled old liner. Refurbished sub structure. Applied underlayment and liner. Put in aerators. Returned fish and plants. Finished around 2:30 pm. Looks fantastic.
Frequently Asked Questions About H2O Designs
What services does H2O Designs provide?
H2O Designs offers pond installation, pond and waterfall maintenance, pond renovations, paver patio and pergola construction, outdoor living area and kitchen installation, fire pit and outdoor fireplace installation, landscape lighting, and landscape design.
Where is H2O Designs located?
H2O Designs is located at 250 North Plaza Drive, Nicholasville, KY 40356, USA.
What are the regular business hours of H2O Designs?
H2O Designs is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 2:00 PM, and closed on Sundays. Additional appointments are available November through February, weather permitting for construction.
How can I contact H2O Designs?
You can contact H2O Designs by phone at +1 859-339-6655 or +1 888-297-6637, or by email at info@h2odesignsinc.com.
Does H2O Designs have an online presence?
Yes, H2O Designs has a website at https://h2odesignsinc.com/, a Facebook page, Instagram @h2odesignsinc, TikTok at https://www.tiktok.com/@h2odesignsinc, and a YouTube channel at https://www.youtube.com/@h2odesigns36.
Which areas does H2O Designs serve?
H2O Designs serves Lexington, Nicholasville, Versailles, Georgetown, Richmond, Danville, Lancaster, Stanford, Frankfort, and the wider Central Kentucky region.
What payment methods does H2O Designs accept?
H2O Designs accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
I am visiting Nicholasville; what dining options are near H2O Designs?
Near H2O Designs, you can visit Applebee's Grill + Bar for American cuisine, Sonny's BBQ for southern barbecue, Peppers Mexican Grill or El Rio Grande for Mexican food, and Bruster's Real Ice Cream for desserts.
Are there any convenient services near H2O Designs that I can use while visiting?
Yes, nearby services include Dowlen Family Dentistry for dental care, Jessamine Car Care Center for automotive needs, and Marathon gas station for fuel and coffee.
Are there accommodation options close to H2O Designs for visitors?
Yes, you can find nearby hotels such as Home Place Inn and Super 8 within the Nicholasville area for convenient stay options.