Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online or a Morehead, KY Lowe’s store for expert advice, convenient services, and unbeatable deals on trusted brands.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
981 reviews
5 stars
540
4 stars
234
3 stars
92
2 stars
38
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising helpful staff while others report rude or unhelpful employees.
Inventory Issues
Frequent complaints about items being out of stock or not matching online inventory.
Checkout Experience
Long wait times at checkout and issues with inexperienced cashiers were noted by several customers.
Product Quality
Customers appreciate the quality of products but express frustration over missing items in appliance orders.
Store Cleanliness
Generally positive feedback on store cleanliness, though some reports of unsanitary conditions were mentioned.
- PPPhillipNov 14, 20251.0I placed an online order and received notification that it was ready for pick up only to get there to find out that not only was it not ready for pick up, but they didn’t have all of my materials in stock. I don’t mind mistakes being made, but I definitely cannot tolerate dishonesty . This is why we need more small businesses instead of big box stores.
- JFJames L. FraleyNov 5, 20255.0Cole and the flooring department was a great help.
- RTRobert TaylorOct 22, 20251.0I quit going to this Lowe’s because the checkout lady at pro service has checked me out 100 times in the last 8 years and still makes me go to my truck and get my military id. Even if she checked me out 10 minutes before…. I miss old hardware stores that you could have a familiar relationship with staff. Carol is an ID Nazi. I’ll not visit this Lowe’s again so please spare me the AI auto response.
- CHCraig HeraldOct 15, 20251.0Still waiting for the person to return to get the item for me. I think this is a game at lowes will be right back game.
- SCSamantha-Joseph Collins-HumphriesOct 3, 20251.0Make sure when buying appliances even tho you’ve asked and made sure they ordered everything you wanted $2400 later and I was lied to I bought their 2-1 washer dryer pedistolll and their insurance I asked the guy if he got the whole set up ordered he said yes and now that it’s in and now to my house I’m missing the pedistool that’s not the complete set up I could of bought 2 washer and dryer sets with what I spent and to just be ripped off by Lowe’s so people be careful me myself I’m pissed and will end up be returning this falsely advertised product Update got ahold of someone turns out it was the guy who made the sale and instead of accepting responsibility for a mistake made he wants to blame me so I call customer service main line to be told we are going to refer you back to where the issue is where they don’t know responsibility
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Morehead, KY?
You can find quality hardware, paint, patio furniture, home décor, tools, flooring, appliances, plumbing supplies, decking, grills, lumber, outdoor and gardening equipment, and more at Lowe's.
What are the store hours for Lowe's Home Improvement in Morehead, KY?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM, with adjusted hours on certain holidays.
Does Lowe's offer delivery and in-store pickup services?
Yes, Lowe's provides both in-store pickup and delivery services for customers.
How can I check the status of my order at Lowe's?
You can check your order status online by entering the order number or logging into your MyLowe's account to receive updates.
What is Lowe's return policy?
Most items can be returned within 90 days. Online purchases can be returned starting in your Order History, and in-store returns require proof of purchase at customer service.
Which payment methods are accepted at Lowe's Morehead location?
Lowe's accepts American Express, cash, check, Diners Club, Discover, MasterCard, and Visa.
Are there any nearby places I can visit after shopping at Lowe's in Morehead?
Nearby you can visit Kroger Center Morehead - GameStop for games and entertainment, as well as Cicis Morehead for pizza dining after shopping.
Is there a gas station close to Lowe's for convenient refueling?
Yes, Kroger Fuel Center is nearby, offering gas station services along with a convenience store and coffee shop, making it convenient for customers before or after visiting Lowe's.
If I need hardware or building supplies nearby, are there other stores close to Lowe's?
Yes, Sherwin-Williams, a hardware and building supply store, is located near Lowe's, providing more options for your project needs.
What brands can I find at Lowe's Home Improvement in Morehead, KY?
Lowe's carries a variety of trusted brands including GE, Whirlpool, LG, Samsung, Craftsman, Dewalt, Kobalt, Moen, Kohler, and many more.