Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
As the trusted home improvement store near you, Lowe’s in Mayfield, KY offers everything to refresh, repair, or upgrade your home. From major appliances and energy-efficient refrigerators to plumbing supplies, hardware, tools, vanities, tiles and luxury vinyl plank flooring, you’ll find all the essentials in one place. Stop by your nearest Lowe’s store for seasonal décor, Christmas trees, outdoor lights, patio furniture, and power equipment that enhance any indoor or outdoor space. Whether you’re tackling a DIY project or a full remodel, Lowe’s offers expert support, reliable brands, and everyday value. Shop in-store at a Lowe’s near you or online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
814 reviews
5 stars
492
4 stars
189
3 stars
64
2 stars
25
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some employees were praised for being helpful, while others were reported as unfriendly or unhelpful.
Product Availability
Customers frequently noted issues with product availability and delivery, including items not being in stock or delivery delays.
Store Experience
The store is generally described as clean and well-organized, but some customers found it difficult to locate items without assistance.
Employee Knowledge
While some employees were recognized for their knowledge and helpfulness, others were criticized for lacking product knowledge.
- JSJohn SwareyDec 21, 20255.0Just your average Lowes, everything you need, if you can find it😀
- AAArismendy Ceballos almonteDec 17, 20251.0I bought a damaged item and they refused to take it back
- TKT KoedelAug 24, 20253.0I prefer Lowes over Home Depot but boy it's hard to find help. You go into Home Depot and they are all over you. Step up the customer service and stop hiding! Update 1/10/26: We went in today and bought a dishwasher. Michael in doors and windows helped us out because he was covering for lunch break. He was super helpful and professional. He has old school customer service skills and answered all of our questions! Great job Michael!
- BLBryan LongworthAug 15, 20255.0I shop at Lowe’s often. Most of my orders are online where I can pick up the order or have someone else pick it up without having to wait for it. I do go into the store sometimes, and it can be a little bit tricky to find things. The Lowes website though does a great job of showing you exactly where something is in their store, which makes it much easier to find something.
- TCTrisha CostelloJul 31, 20255.0Excellent customer service!
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Mayfield, KY?
You can find appliances, tools, paint, flooring, plumbing supplies, outdoor equipment, garden tools, home décor, and more at Lowe's Home Improvement in Mayfield, KY.
What are the store hours for Lowe's Home Improvement in Mayfield?
Lowe's Home Improvement in Mayfield is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.
Does Lowe's Home Improvement offer order pickup and delivery services?
Yes, Lowe's offers in-store pickup and delivery services for your convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe’s account. Email updates will be sent if your order status changes.
What payment methods does Lowe's Home Improvement accept?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are installation services available at Lowe's Home Improvement?
Yes, Lowe's provides various installation services including appliances, flooring, cabinetry, doors, HVAC, lighting, and more.
What nearby places can I visit around Lowe's Home Improvement in Mayfield, KY?
Nearby places include Blue Rhino Propane Exchange for propane needs, KeyMe Locksmiths for key and lock services, and multiple dining options like Arby’s and Little Caesars Pizza.
How can nearby places like Blue Rhino Propane Exchange complement my visit to Lowe's?
After shopping at Lowe's, you can easily visit Blue Rhino Propane Exchange nearby to refill or exchange propane tanks for grills or outdoor equipment purchased.
Are there dining options near Lowe's in Mayfield if I want a meal after shopping?
Yes, several nearby restaurants including Arby's, Little Caesars Pizza, Long John Silver's, Rio Grande, and Panda are available for a quick meal after your shopping trip.
Is Lowe's Home Improvement accessible and do they offer services for all customers?
Yes, Lowe's has wheelchair accessible parking and provides in-store translation services in English and Spanish to assist all customers.