Brand Certified
Lowe's Home Improvement
4.1(1363 reviews)
Certified by Lowe's Home Improvement • Mar 01, 2026
Business Details
550 Island Ford Road, Madisonville, KY
42431, United States
Certified by Lowe's Home Improvement • Mar 01, 2026
(270) 825-1999
Certified by Lowe's Home Improvement • Mar 01, 2026
https://www.lowes.com/store/KY-Madisonville/0016
Certified by Lowe's Home Improvement • Mar 01, 2026
About
Certified by Lowe's Home Improvement • Mar 01, 2026
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment StoreLowe's
Lowe’s in Madisonville, KY is the go-to home improvement store near you for affordable, year-round project essentials. Shop major appliances, energy-efficient refrigerators, hardware, plumbing essentials, vanities, tools, durable tiles and luxury vinyl planks to upgrade your home. Find seasonal favorites like Christmas trees, holiday décor and outdoor lights to refresh your backyard, or enhance your outdoor space with patio furniture and power equipment at your nearby Lowe’s store. Whether tackling a DIY project or a pro renovation, Lowe’s offers expert advice, convenient shopping, and everyday value on trusted brands. Visit your nearest Lowe’s store or shop online today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Lowe's Home Improvement • Mar 01, 2026
Hours
Certified by Lowe's Home Improvement • Mar 01, 2026
Reviews
4.1
1,363 reviews
5 stars
740
4 stars
297
3 stars
145
2 stars
64
1 star
117
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees were praised for their helpfulness, while others were criticized for being rude or unresponsive.
Checkout Experience
Frequent complaints about the lack of cashiers and reliance on self-checkout, leading to frustration among customers.
Product Availability
Customers appreciated the variety of products available, but there were reports of items being out of stock or poor quality.
Store Organization
Several reviews noted disorganization within the store, making it difficult for customers to find items or receive assistance.
- SLSherri LoflandFeb 21, 20265.0Attn: Delivery Dept. - Madisonville location. Ronnie & John were both so good to me during a recent delivery!! Ty so much for working so hard to help me get my shiplap in the garage!! I appreciate you both so much!! Kim was nice also when I called.
- MSMark SmithFeb 20, 20265.0I needed some lumber for a project. Had exactly what I needed.
- DDDavid DouglasJan 30, 20261.0No after sale service. They take your money and they are done with you. If you have an issue with what you purchase it's your problem to deal with. If you complain they pass the buck. Apparently have a history of doing this. AVOID business that don't care about the customer.
- CBCarol BuchananJan 24, 20265.0I needed a kerosene heater and found one at Lowes Evansville, they pulled it off the shelf and held it for me.
- EVErnest VerneDec 10, 20255.0Large variety of home improvement items and things that most guys use around the house and in the garage or yard people that work there are friendly and willing to assist you with finding thing you might be looking for
Frequently Asked Questions About Lowe's Home Improvement
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Home Improvement in Madisonville, KY?
You can find appliances, bathroom supplies, building and electrical materials, flooring, garden tools, grills, hardware, kitchen products, plumbing, storage solutions, tools, and much more at Lowe's.
What are the store hours for Lowe's Home Improvement in Madisonville?
Lowe's is open Monday through Saturday from 6:00 AM to 9:00 PM and on Sunday from 9:00 AM to 7:00 PM, with some holiday hours that differ.
Does Lowe's offer in-store pickup and delivery services?
Yes, Lowe's offers both in-store pickup and delivery services for your convenience.
How can I check the status of my Lowe's order?
You can check your order status online by entering your order number or logging into your MyLowe's account. Email updates are also provided if the status changes.
What payment options are accepted at Lowe's Home Improvement?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, MasterCard, and Visa as payment methods.
Are there any installation services available at Lowe's?
Yes, Lowe's offers various installation services including appliances, cabinetry, flooring, lighting, roofing, and more to support your home improvement projects.
Does Lowe's have language support for customers who speak Spanish?
Yes, Lowe's staff can assist in English and Spanish, and in-store translation services are available for other languages.
What nearby places can I visit before or after shopping at Lowe's in Madisonville?
Nearby places include Kroger grocery store for your essentials, 7 Brew Coffee for a refreshing drink, and Mt. Fuji Hibachi and Sushi for dining options.
Are there any nearby services for propane needs close to Lowe's in Madisonville?
Yes, Blue Rhino Propane Exchange is nearby for propane supply services, making it convenient if you need propane along with your home improvement supplies.
How can nearby transportation or services help me get to Lowe's Home Improvement?
Nearby key and locksmith services like minuteKEY and Minute Key can help if you need assistance with store access, and Kroger Fuel Center nearby can provide gas and coffee during your trip.
Brand Certified Facts from Lowe's Home Improvement
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Certified March 01, 2026Yext Knowledge Graph
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