Lowe's Home Improvement

Reviews

• OO

  Olmx Olmx

  Mar 26, 2026
  1.0
  It's a store garbage, I drove everything for 30 minutes so that people wouldn't attend to me or attend you and it's not the first time that it's good that we have home depot in front
• DH

  Daniel Heaton

  Mar 22, 2026
  3.0
  I came here looking for an A/C capacitor because it’s well… you know, a hardware store and they told me to go to Phelps or order it off Amazon. I guess they can’t have everything but I found it pretty lacking.
• JI

  Johnny I

  Mar 18, 2026
  1.0
  I was really disappointed with my experience at Lowe’s. I placed a pickup order at 10 a.m. for a toolbox, but by 3 p.m., it was still pending. I went to the store and tried to get help from an associate, waiting 15 minutes after using the pickup button, but no one came. The customer service desk did page someone named Dana, but she never showed up. In the end, I had to go get the item myself. Very frustrating. I really wish the associates paid more attention to online pickup orders—if they did, the process would be so much more efficient.
• RZ

  Ryan Z

  Mar 9, 2026
  1.0
  This Lowe's is atrocious, and thats a new thing. I don't know what changed here recently but I guess Amazon and Home depot get my money now. 4 times I have been I to get something that there were supposedly hundreds of in stock, but they have none, or more frequently, the wrong item, like shipping received the wrong box and didn't check it, just rolled with it. Happens all the time in this location. But today was over the top. It is currently 2:36pm as I write this. I came to get some spray foam and caulk, I walked through the doors at 127pm. I went back to get some black spray foam, which their website says they have 192 cans of. I walk back to foam, no black foam. I look around and notic a pallette of spray foam up on the shelf. After a few minutes, I find someone to ask. They say they can't help but will get someone. 7 minutes later, still crickets. I walk up to customer service since it seems to be the only way to get assistance. 4 people in line, one cashier, everyone with returns, and the cashier is waiting on a manager. After about 12 minutes I make it up to the counter and explain what I need. The young lady says she will call for someone, and takes the next guy in line. Never picked up a phone or touched a radio, maybe it was telepathy. Maybe she planned on calling g after she cleared her line, whatever. I go back to aisle 20 to wait. And wait. After about 10 minutes I decide to go grab the caulk and come back, as it is only a few aisles down. I come back and wait. An associate starts walking my way with a ladder (thats way too small) and keeps on walking to help someone a few aisles down. I wait. Two more younger associates come down the aisle, but I can't even get a word in, as they go to help an attractive woman. I follow and wait for them to finish. She concludes with them, then before I can say a word they are off again. I go back to 20 and wait. While waiting I zoom in with my phone only to realize that the 192 cans of foam on the shelf are not black. I decide to ask if maybe the box is mislabeled and see if we can check.The two associates come down that exact aisle, I start to ask for help and they say hi, put something on a shelf, and ask how I'm doing as they walk away. Done waiting. I pull out my phone and order a case of black spray foam on Amazon. The exact kind I was looking for, same price with free overnight shipping, oh well I guess I push my project back. I needed the caulk so I just decided to make my purchase of that and go. I had it in my mind to ask for a manager but I already burned over an hour in the store, and didn't want to wait for who knows how long to speak with an authority figure, so I guess I warn others, and just don't shop here anymore.
• RR

  Roofin Acción De Roofin

  Mar 8, 2026
  1.0
  I was the first to arrive and make my purchase, and they loaded my order like the fourth person to do it. The forklift operator was terrible. The service was awful; they need to be more attentive because everyone is in a hurry.

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