Business Details
About
Furniture StoreHome FurnitureChairsCustom Furniture
La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Location
Hours
Reviews
4.7
1,618 reviews
5 stars
1,385
4 stars
131
3 stars
40
2 stars13
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Sales staff are consistently described as friendly, knowledgeable, and patient, providing excellent assistance throughout the purchasing process.
Product Quality
While many customers praise the quality and comfort of the furniture, there are some complaints regarding specific product issues and inconsistencies in quality.
Shopping Experience
Customers appreciate the no-pressure environment and the wide selection of furniture, making the shopping experience enjoyable.
Delivery and Setup
Delivery is generally reported as prompt and efficient, contributing to a smooth overall experience.
Sales Process
The sales process is noted for being easy and straightforward, with staff providing helpful information without being pushy.
- JNjill newman3 days ago5.0Everything was great from beginning to end. Mark was very helpful. No pressure!
- LHLisa Holehan5 days ago5.0Zach was a great help with finding a new couch for my Mom’s new patio home!
- CJConnie Johnson5 days ago5.0Our experience with Stephanie was amazing. Nothing we asked of her did she not handle. Everything was explained thoroughly. The designer was so patient, kind and helpful. Another person even offered us water. Couldn’t ask for better customer service. Anxious to get our new furniture!!
- DDdeborah dillon6 days ago5.0I found exactly what I needed at a great price with the help of a very knowledgable and personable sales associate. It was a perfect shopping experience.
- KPK. Angie “iKathi” PrechtelOct 24, 20253.0My initial experience was fantastic. Initially I was expecting my chair to take 8 weeks to arrive, being made to order. My expectations were for quality and workmanship that would make my day a lot more comfortable. The chair arrived 2 weeks early. I sincerely wish I could say this chair is everything I expected. Unfortunately, I am not satisfied that the chair I ordered is the chair I received. The chair in the showroom was very comfortable and very well made. The chair that was delivered isn't.
Frequently Asked Questions About La-Z-Boy Louisville
What types of furniture does La-Z-Boy Louisville offer?
La-Z-Boy Louisville offers recliners, chairs, sofas, sectionals, loveseats, ottomans, tables, and sleepers.
Where is La-Z-Boy Louisville located?
La-Z-Boy Louisville is located at 2921 S Hurstbourne Pkwy, Louisville, KY 40220, US.
What are the store hours for La-Z-Boy Louisville?
La-Z-Boy Louisville is open Monday through Saturday from 10:00 AM to 6:00 PM and on Sunday from 12:00 PM to 5:00 PM.
Does La-Z-Boy Louisville offer delivery services?
Yes, La-Z-Boy Louisville offers delivery services.
Is proof of vaccination required to visit La-Z-Boy Louisville?
No, proof of vaccination is not required to visit La-Z-Boy Louisville.
What payment options are accepted at La-Z-Boy Louisville?
La-Z-Boy Louisville accepts American Express, Discover, MasterCard, and Visa.
Can I customize furniture at La-Z-Boy Louisville?
Yes, La-Z-Boy Louisville offers customizable furniture to match each customer’s unique style.
Which nearby places can I visit before or after shopping at La-Z-Boy Louisville?
You can visit Cattleman's Roadhouse for dining, Ember & Opal Esthetics for beauty services, or Bear Paddle Swim School for recreational activities near La-Z-Boy Louisville.
Are there other furniture stores close to La-Z-Boy Louisville?
Yes, there are other La-Z-Boy Furniture Galleries nearby where you can explore more furniture options.
How can nearby facilities like Cattleman's Roadhouse enhance my visit to La-Z-Boy Louisville?
After shopping at La-Z-Boy Louisville, you can enjoy a meal at Cattleman's Roadhouse, which is a nearby steakhouse and restaurant, making your shopping trip more enjoyable.