La-Z-Boy offers a full range of great-looking, comfortable furniture designed to help customers create the look and ultimately, home of their dreams. Its sofas, sectionals, chairs, recliners and more, come in a variety of styles and are customizable to match each customer’s unique look. The highest quality construction and craftsmanship, combined with professional design services help customers bring their vision to life so they can feel confident and live life comfortably.
Customers consistently praised the friendly, knowledgeable, and helpful sales associates, highlighting their patience and lack of pressure during the buying process.
Product Quality
While many customers expressed satisfaction with the quality of the furniture, there were some complaints regarding issues with specific products and delivery timelines.
Shopping Experience
Overall, customers reported a positive shopping experience, noting the wide selection of furniture and the comfortable atmosphere in the showroom.
Communication
Some customers experienced issues with communication regarding order timelines and delivery, indicating a need for improvement in this area.
RS
Richard Schultz
Feb 23, 2026
5.0
Angie and I had a fantastic experience at La-Z-boy Louisville last week. We were personally greeted by the sales manager, Tarryn McCray Wright, who was a pleasure to work with. She is professional, knowledgeable, courteous, thorough yet efficient. Our sales experience was a 10+. We look forward to receiving our custom made recliners.
RC
ruth cobbett
Feb 22, 2026
5.0
I had lazy boy recliners in the past but went to outlet furniture to look for an inexpensive recliner. I couldn't find any that had a manual arm on the side that let the legs down too. Thought i would just look at lazy boy to see if they had any. With the presidents sale they were actually cheaper than the outlet furniture. They were so comfortable and just what i needed. Also able to get in a color/material i wanted at no extra cost (just had to pay shipping cost to my house and wait 6 weeks). I cant wait til they are delivered. Salesperson was very helpful and professional even though they were very busy.
AJ
Alan Jett
Feb 22, 2026
5.0
Excellent experience. I call ahead and talked to a salesman (Zack) and explained that I would need two matching recliners by a certain date. By the time I got to the store Zach had searched the inventory at their distribution center and had a complete list of things available. Zach showed me the selections and I was able to make a quick decision.
DA
Darrell Adkins
Feb 11, 2026
4.0
Would have given a five star rating except that I had to flag down a sales rep myself. I was in the store at least 20 minutes and no one even acknowledged me. After I got Bruno's( sales rep) attention the service was great.
DM
David Mauck
Feb 9, 2026
5.0
Zach was an excellent salesperson. He was not pushy, was very knowledgeable and most of all a very patient young man. When we returned to make a purchase he was the one we were looking for. He found us first and helped us close the deal. Very impressed.
Is proof of vaccination required to visit La-Z-Boy Louisville?
No, proof of vaccination is not required to visit La-Z-Boy Louisville.
What payment options are accepted at La-Z-Boy Louisville?
La-Z-Boy Louisville accepts American Express, Discover, MasterCard, and Visa.
Can I customize furniture at La-Z-Boy Louisville?
Yes, La-Z-Boy Louisville offers customizable furniture to match each customer’s unique style.
Which nearby places can I visit before or after shopping at La-Z-Boy Louisville?
You can visit Cattleman's Roadhouse for dining, Ember & Opal Esthetics for beauty services, or Bear Paddle Swim School for recreational activities near La-Z-Boy Louisville.
Are there other furniture stores close to La-Z-Boy Louisville?
Yes, there are other La-Z-Boy Furniture Galleries nearby where you can explore more furniture options.
How can nearby facilities like Cattleman's Roadhouse enhance my visit to La-Z-Boy Louisville?
After shopping at La-Z-Boy Louisville, you can enjoy a meal at Cattleman's Roadhouse, which is a nearby steakhouse and restaurant, making your shopping trip more enjoyable.
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