Extra Space Storage

4.9
1390 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 4605 Wattbourne Ln in Louisville, KY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, personal access hour, golf carts available, wide drive isles, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
4605 Wattbourne Ln, Louisville, KY
40299, United States

Hours

Reviews

4.9
1,390 reviews
5 stars
1,301
4 stars
61
3 stars
9
2 stars
9
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Sandy and Patrice, received high praise for being friendly, helpful, and professional, making the rental process easy and enjoyable.

Cleanliness

Customers consistently noted that the storage units and facilities were clean and well-maintained.

Pricing

Many reviews highlighted reasonable pricing and good deals, although there were some complaints about unexpected price increases.

Accessibility

The rental process was described as straightforward and efficient, with many customers appreciating the online setup and easy access to their units.

Security Concerns

There were serious concerns raised about security, particularly regarding the gate being left open, which led to theft incidents.
  • RA
    Raven Adams
    2 days ago
    5.0
    My experience here has been great. The lady at the front desk is always super friendly and helpful every time I come in. She explains everything clearly and makes the whole process easy. The place is also really clean, even the storage units look way better than other places I’ve been to. You can tell she actually takes pride in her work. I definitely recommend this location!
  • RT
    Royal T
    2 days ago
    1.0
    Highway robbery at its finest. The fees are excessive. This storage facility has and is the only storage facility that has caused me a great deal of stress and anxiety considering my precious items have been stored here. Once I move my items, I will not use them again. But yes they are friendly🥴
  • JE
    Joseph Eells
    4 days ago
    5.0
    Patrice has a great work ethnic she works hard every day she never misses a day. She is always kind courteous and professional looking. She is not afraid to get her hands dirty. She works hard like her father. All of these are true statements. Keep up to good work.
  • TE
    Theresa Eells
    4 days ago
    5.0
    Patrice is wonderful. She is friendly and helpful. This location is very clean.
  • MC
    Michael Crews
    4 days ago
    5.0
    Great customer service great deals

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.