Extra Space Storage

4.8
795 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 5420 Valley Station Rd in Louisville, KY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, personal access hour, RV parking, golf carts available, kiosk, military discount, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
5420 Valley Station Rd, Louisville, KY
40272, United States

Hours

Reviews

4.8
795 reviews
5 stars
727
4 stars
38
3 stars
10
2 stars
4
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Danielle received overwhelmingly positive feedback for her exceptional customer service, being described as friendly, helpful, and knowledgeable.

Cleanliness

Customers noted that the storage facility is well-maintained and clean, contributing to a positive overall experience.

Ease of Process

Many reviews highlighted the smooth and easy process of renting storage units, with staff providing clear explanations and assistance.

Staff Professionalism

The staff, particularly Danielle and Pam, were frequently praised for their professionalism and attentiveness to customer needs.

Value for Money

Customers appreciated the competitive pricing and value offered by the storage facility, often mentioning great rates.
  • JB
    Jeannette Berger
    4 days ago
    5.0
    Danielle was such an amazing front desk help. Very informative and explained everything even while my 4 year old was being loud and distracting. I appreciated her help, will always come back to this location.
  • JW
    Jasmine Wardrip
    Nov 14, 2025
    3.0
    Price was reasonable when I first rented it but in the last year, rent increased from 150 to 290.
  • WS
    wendy stone
    Nov 8, 2025
    5.0
    Danielle was great to work with!
  • LL
    Linda Lomax
    Nov 4, 2025
    5.0
    Danielle gave us excellent service
  • TH
    Ty Harper
    Nov 4, 2025
    5.0
    Danielle was the greatest every. She is supper nice and very knowledgeable and very helpful. Wow

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.