Business Details
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Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 6708 Preston Hwy in Louisville, KY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, non climate controlled units available, parking spaces, personal access hour, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
1,123 reviews
5 stars
991
4 stars
52
3 stars
26
2 stars12
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Will, Tanner, and Justin going above and beyond.
Facility Condition
The facility is generally described as clean and well-maintained, although there were some reports of security issues, including break-ins and theft.
Ease of Process
Customers appreciated the quick and easy setup process for renting units, with many noting the efficiency of online reservations and in-person assistance.
Mixed Experiences
While many reviews were positive, there were notable negative experiences regarding management's response to security incidents and customer complaints.
Value for Money
Customers found the pricing to be fair and competitive, especially in comparison to other storage facilities in the area.
- TTTina3 days ago5.0New manager Lacey is there to help the customers. She listens to issues that I had about my unit and made sure she gave solutions to help me keep my unit. Definitely would recommend people because of her. Thanks Lacey
- DBDorena BradleyOct 29, 20255.0I love this place. Been a customer for 6 years now. They treat me good
- RLRay LopezOct 27, 20255.0Extra storage made it easy to sign up pay online lock ready for me inside unit just show up show ID less than 5 minutes your off to your unit secure and clean Great stuff Keep it up René
- MRMariela RamirezOct 14, 20255.0The Best place in town. This is my second time renting here and ever had a complaint. Guys at the office are the best also.
- ILIvonne LaffoonSep 24, 20255.0Very helpful during stressful time
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Louisville residents Lynnview, Knopp, Heritage Creek, and Spring Hill.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Fern Valley Rd and Preston Hwy.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access gate hours for Extra Space Storage in Louisville?
The gate hours are from 6:00 AM to 10:00 PM every day of the week.
When is the office at Extra Space Storage open for customer assistance?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, and Saturday from 9:00 AM to 5:30 PM. It is closed on Sundays and major holidays.
Does Extra Space Storage offer climate-controlled storage units?
Yes, climate-controlled storage units are available at most Extra Space Storage facilities, including this location.
Can I store my RV or vehicle at Extra Space Storage?
Yes, the facility offers RV parking and drive-up access for vehicle storage, including flexible month-to-month leases.
What payment methods are accepted at Extra Space Storage?
They accept American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa credit cards.
How can I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online through their website at extraspace.com or by contacting them directly.
What nearby places can help me find Extra Space Storage at 6708 Preston Hwy?
Nearby landmarks include TNT Cars LLC, Auto Depot, and Public Storage which can help you identify the area around Extra Space Storage.
Are there any nearby automotive services close to Extra Space Storage?
Yes, several automotive-related businesses nearby include Derby City Car Detailing LLC, Brothers Auto Repair, and Michael Tyler's Discount Autos, useful if you need vehicle maintenance while storing your car or RV.
What nearby accommodations are available near Extra Space Storage for out-of-town customers?
Nearby hotels and motels include Intown Suites, InTown Suites Extended Stay Louisville KY - Airport, and BLU Beach Bar & Grill, convenient for customers traveling to store their belongings.
Does Extra Space Storage provide packing and moving supplies on site?
Yes, Extra Space Storage offers a variety of moving and packing supplies available online and at their facility for purchase.