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Extra Space Storage
Brand Certified

Extra Space Storage

4.8
(1026 reviews)

About

Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 7900 Dixie Hwy in Louisville, KY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, personal access hour, golf carts available, military discount, wide drive isles, vehicles are allowed in drive-up units and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
7900 Dixie Hwy, Louisville, KY
40258, United States

Hours

Reviews

4.8
1,026 reviews
5 stars
939
4 stars
47
3 stars
17
2 stars
2
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, with many specific mentions of individuals like Caitlin, Jordan, and Pam.

Facility Condition

The storage units and facilities were frequently described as clean and well-maintained, contributing to a positive customer experience.

Security Concerns

There were significant concerns raised about security, including incidents of break-ins and inadequate communication regarding security measures.

Pricing Issues

Some customers expressed dissatisfaction with frequent price increases, although they acknowledged the value of the service provided.
  • LS
    Lexi Sanders
    2 days ago
    5.0
    Nathen has always been so nice to us and always very helpful too. We appreciate him and all the others too. The staff is very friendly as well.
  • LM
    Letitia Mudd
    5 days ago
    3.0
    Storage facility was always clean, was able to access the gate with my code at all times, friendly customer service but I only gave 3 stars for a few reasons.. 1. Some storage units offer dumpsters for storage tenants and this facility does not. 2. When I needed someone in person, this wasn’t always the case and I would have to wait during normal business hours for someone to get there from a different location and 3. I was late one month. I was made to pay a $100 and something dollar pre foreclosure fee for being late one month! Even the agent helping me said it wasn’t right.. Otherwise I do recommend to anyone, just don’t be late on your payment.
  • LH
    Latonya Hudson
    Feb 16, 2026
    5.0
    Never had a problem and they were wonderful.Had them for a whole year or so.Will rent space again.
  • RJ
    Ramir Arboleda Jr.
    Feb 16, 2026
    4.0
    I had just started renting storage here and when I got to the unit to store our Christmas stuff the lock wasn't the correct lock for the 10x10. This was Sunday evening. Today I went to the office and Tion (sorry if I misspelled your name) was very courteous and helpful. He provided the correct lock (barrel lock) for the storage unit and now we feel more reassured about storing our belongings here. Thanks for the assist Tion!!
  • TJ
    Terrance Jones
    Jan 27, 2026
    1.0
    On 1/24/26 the gates were left open after hours per instruction of the district manager. The property manager (Misty) stated that on 1/25/26 at 6:48am several storage units were broken into. The security camera system was spray painted black and according to the property manager (Misty) there’s no footage of the people who did these crimes. On 1/27/26 I was contacted at 1:03pm from the property manager (Misty) stating that my unit was broken into. When i asked the property manager (Misty) why none of the tenants were notified that the gates were going to be open during the weekend she stated that they were not liable to do so. My concern is why not let the tenants know that their property is in danger?

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.

Brand Certified Facts from Extra Space Storage

Extra Space Storage partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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