Extra Space Storage

4.8
311 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3014 N Winchester Acres Rd in Louisville, KY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3014 N Winchester Acres Rd, Louisville, KY
40245, United States

Hours

Reviews

4.8
311 reviews
5 stars
287
4 stars
8
3 stars
2
2 stars
4
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with particular mentions of Charlie and Caitlyn.

Cleanliness

The facility is frequently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Communication Issues

Some customers expressed frustration over unexpected rate increases and lack of proactive communication regarding changes.

Convenience

The location is noted for its convenience, with easy access and a well-organized layout, making the moving process smoother.

Mixed Pricing Feedback

While many found the pricing reasonable initially, several reviews highlighted significant rate increases after a short period.
  • CD
    Cortnie Doherty
    1 day ago
    5.0
    The BEST storage space you could need in a fantastic location!! Charlie is always here helping us when needed and keeps the facility clean and in top condition!
  • BD
    Brianna Dunn
    1 day ago
    5.0
    Charlie is always there to answer any questions we have and be of assistance when needed. I definitely recommend!
  • AW
    Aj Warfield
    Oct 3, 2025
    5.0
    Fast and friendly service would highly recommend!
  • KS
    Kristin Swartz
    Sep 20, 2025
    5.0
    When I called to ask some questions about my storage unit’s price and other policies, Nathan answered every question thoroughly and explained in detail the policies and even the reason for them. I was extremely impressed with his knowledge, professionalism, and positive attitude. Who knew you could enjoy a phone call with a storage facilities manager? I am very happy with my experience. Thank you!
  • RM
    Ronald Maddux
    Aug 30, 2025
    5.0
    A Convenient storage facility in the ❤️ of Lyndon. Covered loading and unloading area.

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.