Extra Space Storage

4.8
326 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 3014 N Winchester Acres Rd in Louisville, KY today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, elevator access, RV parking, golf carts available, wide drive isles, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
3014 N Winchester Acres Rd, Louisville, KY
40245, United States

Hours

Reviews

4.8
326 reviews
5 stars
300
4 stars
9
3 stars
2
2 stars
5
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Caitlyn and Charlie, received high praise for their friendliness, helpfulness, and professionalism.

Cleanliness

The facility is consistently described as clean, well-maintained, and secure by multiple customers.

Pricing Issues

Several customers expressed dissatisfaction with frequent and significant price increases after initial rental agreements.

Overall Experience

Many customers reported positive experiences with easy setup and efficient service, though some noted concerns about long-term pricing.
  • BH
    Brent Hinton
    4 days ago
    5.0
    These are the professionals in this category! What they communicate upfront is what happens and the exit/termination is simple (just remove your lock). Very clean facility inside and outside.
  • AM
    Allan Manganello
    Dec 16, 2025
    5.0
    The facility is very clean and secure.
  • RR
    Roy Roberson
    Dec 16, 2025
    5.0
    Very friendly staff, quick and easy service, great location!
  • AH
    Ammar Hadi
    Dec 1, 2025
    2.0
    I chose Extra Space Storage because I needed a long-term storage option close to my shop. The online price looked perfect — around $60/month — and that’s what convinced me to reserve a unit. What I didn’t realize is that the online rate is really just a teaser price to get you in. Within less than two months, my rate went up significantly. After that, it continued to climb every few months with no real explanation. A few months later, I received another notice saying the price was going up to $199/month. That’s more than triple what I originally signed up for. Yes, the rental agreement mentions that they can raise the price, but the way it’s done feels very misleading for anyone planning to stay long term. If I knew the price would jump this fast, I would’ve looked for a different facility from the start. On the positive side, the facility is clean, well-maintained, and organized. The staff have always been friendly and helpful, so I have no complaints there. But overall, the pricing model is the biggest issue. If you’re looking for long-term storage, be prepared for constant increases. It might work for short-term use, but for long-term, the cost becomes unreasonable very quickly.
  • TR
    Tanner Rawlins
    Nov 26, 2025
    5.0
    Charlie’s facility is the nicest looking facility in all of Louisville. You truly cannot ask for a better facility and manager. Make sure to check out his restroom in the office, he keeps it so clean you could eat off the floor, and the wall decor is something you won’t believe until you see it. Charlie loves to answer any and all questions and if you ask him about his co-workers he will go on for days, that’s the team player he is. This review should be worth 100 reviews because Charlie’s hard work can’t be summed up in a review. If it is cold outside please ask him for one of his many coats, he keeps them to donate to the homeless

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.