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Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 3415 Bardstown Rd in Louisville, KY today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, ADA compliant, deliveries accepted, multiple entrance/exit gates, parking spaces, elevator access, security access to your floor only, military discount, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
523 reviews
5 stars
480
4 stars
22
3 stars5
2 stars6
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Amanda and her team received numerous praises for their friendly, helpful, and professional service, making the rental process smooth and enjoyable.
Facility Condition
The storage facility is consistently described as clean, well-maintained, and secure, providing peace of mind to customers.
Rate Increases
Some customers expressed dissatisfaction with unexpected rate increases after a few months, which negatively impacted their overall experience.
Staff Recognition
Several staff members, particularly Amanda and Nicole, were highlighted for their exceptional service and support during the rental process.
Overall Experience
Many customers reported a positive overall experience, recommending the facility for its excellent service and clean environment.
- KRkali rodriguez6 days ago5.0Amanda was amazing! She helped me get into my into same day within minutes. Her customer service is unmatched she deserves a raise! Thank you so much Amanda !
- ACArielle ClarkNov 11, 20255.0Sara and Amanda have been absolute rockstars since the very beginning. From when I first rented storage space to now, they've been nothing short of superheroes. They're kind, understanding, professional, and customer-focused. When I first rented my storage, I thought I rented enough space to store everything. On move-in day, I realized that I needed another storage unit. I panicked and went to the office with the moving truck waiting outside. Amanda wasted no time not only finding me a second storage unit I could rent that day (within the hour even!); but she also took the time to find me the best desk closest to the storage unit I already had rented. Despite being extremely stressed about the entire situation, Amanda reassured me that everything would be okay. She even checked in with me after move-in was complete. When I ran into financial issues paying for the units during a particularly difficult period in my life, both Sara and Amanda were so understanding and flexible with payment. Their compassion and care allowed me to get back on track financially and pay off my past-due fees in full, and they even secured a great renewal rate for me for both units I have. Sara and Amanda are angels, and I can't recommend this location enough! They'll take amazing care of you, and I've had zero issues with the storage or the staff. 5 out of 5 stars!!!
- DZDieter ZimmermanOct 31, 20253.0The facility is pretty nice, the customer service isn't.
- NWNick WilsonOct 25, 20255.0What a wonderful experience! Very professional, and customer oriented.
- NHNasjela harrisOct 23, 20255.0amazing property i appreciate that!
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Louisville residents near Bon Air, Wellington, West Buechel, Buechel, Watterson Park, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located at the corner of Bardstown Rd and I-264.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the gate access hours for Extra Space Storage on Bardstown Rd?
Gate access is available daily from 6:00 AM to 10:00 PM.
When is the office at Extra Space Storage open?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, Saturday from 9:00 AM to 5:30 PM, and closed on Sundays.
Are there any holiday closures I should be aware of?
Yes, the facility is closed on 11/27/2025, 12/25/2025, 01/01/2026, and 07/04/2026.
Does Extra Space Storage offer climate-controlled storage units?
Yes, most facilities offer climate-controlled units as an option for temperature sensitive items.
Can I purchase packing and moving supplies at Extra Space Storage?
Yes, a variety of moving and packing supplies, including boxes, are available for purchase onsite and online.
What payment options are accepted at Extra Space Storage?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Where is Extra Space Storage located?
The facility is located at 3415 Bardstown Rd, Louisville, KY 40218, at the corner of Bardstown Rd and I-264.
What nearby places can I visit when I come to Extra Space Storage?
Nearby you can visit Starbucks for coffee, Chick-fil-A for fast food, and Day In A Life Studio for event photography services.
Are there other storage facilities close to Extra Space Storage?
Yes, CubeSmart Self Storage is a nearby storage facility if you want to compare options.
How can nearby businesses like Western Union or Eagle Loan Company help when I visit Extra Space Storage?
You can use nearby services like Western Union for money transfers or Eagle Loan Company for payday loans while managing your move or storage needs.