Brand Certified
Derby City Appliance Parts
4.2(213 reviews)
Certified by Derby City Appliance Parts • Mar 01, 2026
Business Details
3020 Hunsinger Lane, Louisville, KY
40220, United States
Certified by Derby City Appliance Parts • Mar 01, 2026
(502) 479-3488
Certified by Derby City Appliance Parts • Mar 01, 2026
https://www.derbycityapplianceparts.com/
Certified by Derby City Appliance Parts • Mar 01, 2026
About
Certified by Derby City Appliance Parts • Mar 01, 2026
Appliance Repair Service
Derby City Appliance Parts provides replacement parts for all types of major appliances in Louisville, KY.
Details
- Requires appointmentNot available
- Credit cardAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Derby City Appliance Parts • Mar 01, 2026
Hours
Certified by Derby City Appliance Parts • Mar 01, 2026
Reviews
4.2
213 reviews
5 stars
157
4 stars
14
3 stars3
2 stars
4
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, several reviews highlighted instances of rudeness and poor communication.
Product Availability
Customers appreciated the availability of parts in stock and the ability to order items not immediately available, although some experienced issues with incorrect orders.
Pricing
Prices were noted as reasonable by many, but some customers felt they were overpriced compared to online options.
Return Policy
The no-return policy on certain items was a common point of frustration among customers, with many expressing dissatisfaction over not being informed about it upfront.
- SPSarah Parker4 days ago5.0They always find the part I need in a timely manner.
- FRFredie RobinsonFeb 7, 20265.0Today was my 2nd time visiting this business. I've always had a great experience with Derby City Appliance. Very nice and helpful people behind the counter. It's very convenient to have access to appliance parts locally at a fair price.
- CHcody harmonFeb 5, 20261.0When my store didn’t have what a customer needed, we would always refer to this company. However after talking to them over the phone for a customer and getting nothing but attitude and rudeness I will NEVER send another customer to you. Your customer service is disgraceful. Talking to someone like they are stupid when they are trying to get your help is appalling. Disgusting people.
- JBJanet BarkerJan 15, 20261.0I called in and gave my model # for a gasket for my dishwasher to a very nice lady named Mary..I picked it up..the gentleman at the counter were friendly...I ended up not needing the gasket because my son fixed the old one but their return policy doesn't allow returns on gaskets..witch is understandable..but when speaking to the manager about it she became very rude and hateful...I just asked her why it couldn't be returned if it wasn't opened..she didn't appreciate the question..and her behavi
- WKWarren KellerDec 12, 20255.0Joe is absolutely fantastic! His customer service doesn't get any better. He's sharp as a tack ! They helped me fix my furnace and gave me excellent advice on fixing a dryer. Only business in town that would sell parts to me even though I was not a contractor. Reasonable prices as well.
Frequently Asked Questions About Derby City Appliance Parts
What types of appliance parts does Derby City Appliance Parts provide?
Derby City Appliance Parts provides replacement parts for all types of major appliances, including brands like Whirlpool, GE/Haier, Frigidaire, LG, Samsung, and other major brands.
What are the business hours of Derby City Appliance Parts?
They are open Monday to Friday from 8:30 AM to 5:30 PM, and on Saturday from 9:00 AM to 2:00 PM. They are closed on Sundays.
Does Derby City Appliance Parts offer curbside pickup?
Yes, Derby City Appliance Parts offers curbside pickup for customer convenience.
What payment methods are accepted at Derby City Appliance Parts?
Payments can be made via American Express, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is Derby City Appliance Parts wheelchair accessible?
Yes, the entrance is wheelchair accessible.
Does Derby City Appliance Parts require appointments?
No, appointments are not required to visit Derby City Appliance Parts.
What services besides appliance parts selling does Derby City Appliance Parts provide?
They offer key cutting services in addition to replacement appliance parts.
Are there any nearby automotive repair shops if I need car service along with appliance parts?
Yes, nearby you can find D and S Automotive Repair and Milex Complete Auto Care, which provide automotive repair and oil change services. This can be convenient if you want to manage vehicle repairs along with your appliance parts visit.
What nearby shopping options are available in the vicinity of Derby City Appliance Parts?
Nearby shopping centers include McMahan Plaza Shopping Center, as well as King’s Second Step Shoe Store and Repair for shoe needs. You can combine your parts visit with shopping errands in the area.
Where can I get food or refreshments near Derby City Appliance Parts during my visit?
You can visit nearby restaurants such as Soupy's (burger restaurant), Wing Zone (chicken wings and fast food), or Wick's Pizza Parlor for a meal or snack before or after your visit.
Brand Certified Facts from Derby City Appliance Parts
Derby City Appliance Parts partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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